Survey: Poor customer communications carry costRetailers need to ensure their digital communications make customers happy, according to a new survey from Broadridge Financial Solutions. Tech Viewpoint: Three suggestions to make online retail millennial-friendlyHard as it may be to believe, online retail has existed as a mainstream channel for more than 20 years. New Amazon program delivers rewards in a moment Amazon is making it easier for retailers and other brands to build and deliver customer loyalty campaigns. Study: The right communication is critical to e-commerce One particular aspect of online customer communications leads to increased loyalty, according to a new study from Forrester and Listrak. Walmart brings fantasy to life with VR experience—in its parking lots Walmart shoppers will soon be able to fly with the dragons – virtually. Survey reveals different spending habits across the generations Millennials and Gen Z really are different than older generations, according to a new survey from Epsilon. Samsonite visualizes 3D online experience Vertical luggage retailer Samsonite is making online product displays as realistic as possible. Amazon lockers coming to an unusual location Amazon will offer same-day delivery direct to consumers at one of the nation’s most popular annual music and art festivals. Want to bond with millennials? Use this social platform Retailers seeking to build an intimate connection with Millennial shoppers should reach out through a specific social network. Zulily takes fresh approach to e-commerce Online specialty retailer Zulily is celebrating its ninth birthday by changing things up. First Previous 363 364 365
