CSA Exclusive: AT&T sees retail reinvention in wake of COVID-19Retailers are pursuing strategies including supply chain diversification as they seek to restore and grow from pre-COVID-19 levels of revenue. Ikea builds consumer app into shopping platformIkea U.S. is enabling customers to buy products directly through the its app for home delivery and in-store pick-up. Chipotle spices up personalization with centralized data platform Chipotle Mexican Grill is targeting customers by individual interests and activities, as well as by taste in food. Survey: Social media shows promise as e-commerce channel A new consumer survey indicates that roughly half of consumers respond to social media as a marketing and commerce channel. What traditional retailers can learn from digitally native brands Explosive growth in e-commerce has shaken up the retail industry, challenging traditional brands to find new ways to digitally engage customers. CSA Exclusive: Bed Bath & Beyond’s omnichannel transformation Bed Bath & Beyond is making a major push into the omnichannel commerce space as part of its turnaround strategy. Marks & Spencer marks and blocks unauthorized web ads A British retail giant is ensuring its online shoppers only see the ads they are supposed to see. Harris Teeter provides new fee structure, incentives for membership program A grocery banner of Kroger is encouraging customers to join its subscription-based membership program and order larger deliveries. Shopping holiday for gift card holders returns The second annual ‘National Use Your Gift Card Day’ takes place Saturday, Jan. 16. Survey: Offline customer experience still vital to omnichannel success Even as more customers shop online in the wake of COVID-19, retailers need to provide a satisfying in-store experience. First Previous 254 255 256 257 258 Next Last
