MARKETING/SOCIAL MEDIA

Chain Store Age recently interviewed Sree Menon, COO of e-commerce platform Tophatter Inc., about the shifts COVID-19 is causing in the omnichannel retail environment.

A major payment card provider is expanding availability of an online search tool that confirms which shops and businesses are open in the “new normal.”

An e-tail giant and two leading discounters are among the retailers reportedly removing merchandise associated with the Washington Redskins NFL team.

Amazon is attempting to make it more difficult for fraudulent third-party sellers to conduct transactions on its U.S. e-commerce site.

Two multiplatform retailers are launching the second edition of an international search for new products.

A supermarket giant is automating the process for advertisers to purchase targeted audio ads on its in-store network.

Walmart is providing an omnichannel range of shopping options and services aimed at teachers, parents and students.

Weis Markets, Smart & Final, and Piggly Wiggly Midwest will be the first grocers to leverage the new Mercatus digital advertising solution.

Hat Club is supporting customers in searches for highly specific product styles.

The U.S. companies with the best customer service include retailers in the luxury, quick-service restaurant, specialty outdoor, grocery, and online bridal/maternity verticals.