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Store Systems

  • Sears and Kmart deploy mobile engagement platform

    Sears and Kmart are the first companies to engage with the Pikato platform and have already seen mobile engagement rates soar 1,100%, according to Pikato.

    Pikato’s retail mobile marketing solution personalizes the customer shopping experience to increase consumer engagement and deliver measurable results.

  • How to Drive Sales and Boost Customer Satisfaction by Maximizing the Value of Helpful Expertise

    By Tom Stockham, [email protected]

    Remember the days when stores differentiated themselves against the competition on service? When consumers sought out expert product recommendations from knowledgeable sales associates? And bought from the one who worked hardest to help them find just the right product for their needs?

  • eBay Enterprise debuts ship-from-store solution

    King of Prussia, Pa. -- eBay Enterprise has launched a ship-from-store solution, which the company calls a game-changing initiative that retailers can deploy within 99 days to effectively leverage their physical store inventories while gaining advantages in margin and shipping cost.

  • Survey: Consumers not holding back in 2014

    New York -- Almost seven-in-10 consumers surveyed expect to make more money, save more money and afford things they need in 2014, according to RetailMeNot’s 2014 Shoppers Trend Forecast. 

  • eBay Enterprise president Saridakis exits

    Chris Saridakis, president of eBay Enterprise, a division of eBay, has resigned for personal reasons, according to the company.

    An external search will be conducted for a successor, the company said. Until the search is completed, Tobias Hartmann, VP, omnichannel operations and international, will serve as the company’s interim head.

    Saridakis had served as president of eBay Enterprise since June 2011, following the company’s acquisition of GSI Commerce (renamed eBay Enterprise in 2013), where he was part of that company’s management team.

  • Verizon partners with Tesco to transform global opportunities

    London -- Verizon is migrating Tesco to a single global network infrastructure, which will underpin Tesco’s ongoing application and infrastructure centralization program.

  • JCP plans to close 33 stores by May

    As part of its turnaround efforts, J. C. Penney will close 33 underperforming stores across the country. The move, which will result in the elimination of about 2,000 positions, is expected to result in an annual cost savings of approximately $65 million, beginning in 2014.

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