Store Systems

Big Lots Inc. did what it was supposed to do in the fourth quarter -- and more, as the discount retailer reported a better-than-expected 3% increase in same store sales.

The company also announced a new omnichannel initiative that it expects to put in place by the first quarter of fiscal 2016. Big Lots has dabbled in online selling in the past, but had discontinued those operations after not getting the strategy down quite right. Now the company says it is looking to fully embrace omnichannel retailing in-store and on its website with a new initiative launching this year.

Savvy retailers using technology to update look, feel of physical stores

What’s going to keep people coming back to physical store locations, as comfort levels with e-commerce rise every year? Savvy retailers are fighting technology with technology, refreshing the look and feel of their stores by integrating more gadgets, and using data in a more integrated way to inform strategy.

Technology is helping stores provide shoppers with a personalized experience.

Foot Locker Inc. is riding the wave of shoppers’ growing desire for athletic footwear -- especially trendy basketball shoes -- into all-time record sales.

In the 1990s, when the Internet and eCommerce created a tangible link between modes of shopping that had previously been isolated (stores and catalogs), retailers struggled with how to understand, measure, and connect with shoppers in multiple ways.

It was out of this confusion that the concept of “multichannel” was heralded as retail’s saving grace, and soon, retailers were all abuzz with cross-channel shoppers.

Fast-forward a few years and retailers began scratching their heads wondering why their “multichannel” initiatives hadn’t delivered the stunning ROI they were pro

Charlotte, N.C. - Family Dollar Inc. is overhauling its store network. The retailer has selected Interface Security Systems Holdings Inc. as its IP managed service provider across its entire retail platform.

Family Dollar recently completed a major initiative to modernize and refresh critical technology in each of its stores. The technology makeover, or Flat Rate Managed Service Project, was launched in collaboration with Interface in July 2014 and is scheduled for completion by May 2015.

Australian specialty tea retailer T2 has made its U.S. debut, opening a store in the heart of Manhattan's Soho neighborhood. The shop stocks over 200 teas from around the globe along with an extensive assortment of teapots, cups, sifters and other related items.

Stores mix fashion with the best of digital and physical retail

Rebecca Minkoff has tapped into a sweet spot when it comes to integrating the best of online and offline retail.

The designer’s first two U.S. flagships, in downtown Manhattan and the Pacific Heights section of San Francisco, are showcases for how to use technology to create a highly personalized and engaging shopping experience in a physical space.

Lowe’s, Home Hardware align supply chain with consumer demand