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Study: Consumers more likely to shop tech-friendly retailers
A new study shows that consumer demand for mobile technology has reached a fever pitch, with most shoppers trending toward mobile-friendly retailers.
According to a study by SOTI, differentiating with mobile technology is proving successful among retailers, with 73% of survey respondents stating the availability of in-store mobile technology signaled better customer service and loyalty, an increase of 26% from the previous year.
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Report: Walmart merging tech teams to create new group
Wal-Mart Stores’ online push continues.
The retailer will merge its Bentonville-based information systems division with its Silicon Valley-based technology unit, zWalmartLabs, next month, Reuters reported.
The merger will create a new group called Walmart Technology.
The chain’s CIO, Karenann Terrell, and chief technical officer, Jeremy King, will continue to lead the information systems group and zWalmartLabs, respectively. Both will report to Neil Ashe, head of the chain e-commerce division, the report said.

