Store Systems

TRENDING STORES: Two Canadian brands are dropping anchor in the United States. Health and beauty retailer Saje Natural Wellness, which operates 45 locations up north, will open two stores in the Los Angeles area by year end. Another 25 stores are on tap for 2017. Featuring natural wellness, personal and home care products and accessories, Saje stores are open, light and airy, with a high level of design. The Saje store at Toronto’s Sherway Gardens features a 30-foot Italian tile façade.

H-E-B is taking steps to keep its employees, customers and food supply safe.   The supermarket retailer is modernizing its emergency communications with a software platform from AlertMedia that combines multichannel, two-way messaging and 24/7 monitoring services. The infrastructure consolidates communication channels – such as voice, text, e-mail, social media, and Slack – enabling users to interact with its audience from any mobile device.  

Tech solutions helping secure safety of customers, employees

Retailers have been making investments in technology for years, mainly as a means of improving the customer experience. However, as more shocking incidents, such as active shootings, take place at retail malls, new technology investments focus on solutions that ward off violence.

Target Corp. is thinking out of the box in urban and other select areas.

The retailer’s flexible format store is designed to allow it to open in locations — ranging from downtown areas to college neighborhoods — that can’t accommodate a big-box footprint. The stores, which also serve as convenient pick-up destinations for online orders, run the gamut in size depending on their location. But most seem to average from about 20,000 to 40,000 sq. ft. The smallest, at 12,000 sq. ft., is in Berkely, Calif.

Innovation is today’s buzzword. And it was all the talk at Chain Store Age’s X/SPECS 2016, as key executives from some of the nation’s leading retail and restaurant chains zeroed in on real-world strategies designed to innovate stores and elevate customer experiences.

Rue 21 has added the positions of COO and chief marketing officer to its executive roster.   The chain has promoted Dirk Armstrong to COO. Armstrong has been with rue21 for nearly five years and was formerly senior VP and director of stores. Previously, he served as senior VP, director of stores at Ann Taylor and regional director at Gap Inc.   

Coming soon to Starbucks: virtual baristas.   The coffee giant plans to add a Siri-like virtual assistant to its mobile app that will allow users to place an order by talking to a virtual barista that will then send the order to a store nearby user where it will be made by an employee.  

The Tile Shop is expanding, in new markets and existing ones.   The specialty retailer opened its first location in Washington, D.C., a 10,400-sq.-ft. store in the historic neighborhood of Tenleytown.    The Tile Shop also opened its twelfth location in the Chicago metro area, in Schererville, Indiana.