Store Systems

Hefner Ace Hardware knows the only way to expand its breadth is to have data integrity and inventory accuracy.   This was not an easy task for the family-owned, independent operator. When the retailer become an official Ace Hardware dealer in 2015, the retailer tripled its inventory, “and now we maintain 30,000 SKUs,” said Jason Hefner, owner, Hefner Ace Hardware. “Because of that jump in our inventory levels, we needed a system that was better equipped for inventory management and analysis.”  

No retailer is immune to theft — even discounters.   That’s why Dollar General has completed a speedy installation of an electronic article surveillance (EAS) solution from Checkpoint Systems chainwide.    The discounter began its journey by testing EAS pedestals and deactivation systems in a limited number of stores to determine the benefits of how visible EAS tagging deters shoplifting and protects high-theft inventory.   

Target’s omnichannel journey may have started five years ago, but newly-emerging digital touchpoints continue to change the game.   By leveraging machine learning to tap into customer demand, the mass merchandiser is defining which touchpoints are not only valuable, but influencing its shoppers’ paths-to-purchase. The initiative was discussed at the “Determining New Omni-KPIs To Hit Goals And Key Drivers” session at eTail West 2017, in Palm Springs, California, Feb. 27-March 2.  

As the retail industry continues its digital transformation, chains need a new formula to best service its shoppers.   To achieve this goal, 70% of retail decision makers are ready to make changes to adopt the Internet of Things (IoT), according to the 2017 Retail Vision Study, from Zebra Technologies. The study analyzes the technology trends shaping the future of the global retail industry and enhancing the shopping experience.  

Another online retailer has made the jump to the physical space.   Brilliant Earth announced plans to open three new locations, in San Diego, California; Washington, D.C.; and Denver, during the spring and summer. The new showrooms will join the retailer’s five other existing locations in San Francisco, Los Angeles, Boston and Chicago.  

A Nordstrom-owned retailer that offers personalized styling services for men and women has made its Boston debut.   Trunk Club has opened an 18,000-sq.-ft. Clubhouse location on Boylston Street. The store carries ready-to-wear for men and women, along with men's custom clothing.  

Restaurants and retailers around the country continue to be plagued with the threat of cyber-attacks. Target, Eddie Bauer, Walmart, Wendy's, O'Charley's, are just a few of the major brands recently affected by data breaches, leaving millions of consumers' credit card information at risk.  

For good reason, retailers in recent years have sought to understand the shopping habits and preferences of the millennial generation. The oldest millennials, born in or after 1980, are now well into their thirties – and have certainly reached maturity as consumers. It’s now time to shift the focus and look at the next generation behind these millennials to see if they differ from their digital-savvy counterparts.