Store Systems

The nation's second largest drugstore chain by store count posted a higher-than-expected quarterly profit amid stronger demand for its pharmacy benefits management business.    CVS’ net income rose 18.8% to $1.1 billion in the second quarter, ended June 30. Net revenues rose 4.5% to $45.7 billion, with a 9.5% increase in revenue in it pharmacy services segment, which includes its pharmacy benefits manager (PBM) business and specialty pharmacy services.  

In 2016, Chain Store Age unveiled its first-ever SPECS Ambassadors Club, created to recognize selected retail executives who have made significant contributions to the industry and to SPECS. Produced by CSA, SPECS is attended by retail and food-service executives who plan, design, build, and maintain stores and restaurants nationwide.  

One of the nation's leading supermarket executives has tapped a retail and digital veteran to join its team.    Albertsons Companies appointed Kevin Turner, former COO at Microsoft, as vice chairman of the board of managers of AB Acquisition, its direct parent. Turned has also been named senior advisor to Albertsons chairman and CEO, Bob Miller.  

Hunter, best known for its signature rain boots, is expanding its fledgling retail footprint.   The iconic British brand will make its North American freestanding retail debut in October, at Yorkdale Shopping Centre in Toronto.   

Timberland has opened a new concept store that will be completely transformed with a new theme and products every six weeks.  

Retail has reached a tipping point. Omnichannel shopping is no longer the “new thing” — it is THE THING. Demographics and technology have permanently altered consumer behavior, and retailers have felt the impact in an unprecedented manner.   In today’s environment, proactive management of the store portfolio is not an option—companies must actively pursue a forward-looking, dynamic, and data-centric approach to design the optimal store portfolio to ensure ongoing viability.  

Despite retailers’ efforts to deliver sophisticated shopping experiences, crucial gaps between digital and in-store touchpoints still exist.   That's according to “The State of Omnichannel Commerce: A Mystery Shopping Study.” The report, from Kibo, assessed the personalization and omnichannel sophistication across 30 popular and growing retailers’ desktop, mobile and in-store buying touchpoints.   

Target is hitting the books.