Store Systems

Westlake Ace Hardware has announced two executive promotions.   The company promoted current COO Joe Jeffries to president and COO, continuing to support CEO Tom Knox. In addition, Andrew Schmitt will be promoted to the position of VP of operations for Westlake Ace Hardware. Schmitt currently holds the position of director of retail operations – Western Division, for Ace Hardware Corporation.  

Digital transformation is accelerating the pace of change within the store environment.

Food Lion is stepping up its digital engagement game.   A banner under Delhaize America, Food Lion launched a mobile app. Available to customers across its 10-state footprint, the app streamlines and personalizes the shopping experience.  

Godiva has opened its first in-store cafe in the United States, in Manhattan's Rockefeller Center.

The newly renovated store features a seating area where customers can enjoy a new collection of French-style desserts or Godiva’s signature chocolates, along with beverages. Godiva first introduced its cafe concept in London, where it operates a 40-table cafe on the second floor of the famous Harrods department store.  

Multi-brand and vertically integrated beauty stores are shaking up the beauty industry — and growing at a rapid rate.    With hundreds of new doors opening in various formats, cosmetics specialty and vertically integrated stores, such as Ulta, Sephora, Bluemercury, NYX, Kiko Milano, and e.l.f., have grown at a compound annual growth rate of nearly 19% over the past five years, according to a report by research and consulting firm Kline. Such stores now account for an estimated 20% of total beauty market sales. 

Not all department store retailers are closing stores.   Charlotte, North Carolina-based Belk said it plans to open three new stores, part of a nearly $40 million investment in store remodels, capital improvements and new store openings in 2017.