-
D’Lites, Woodbury, N.Y.
D’Lites, in Woodbury, N.Y., is not your ordinary ice cream parlor. Specializing in a wide array of soft-serve treats, the 1,400-sq.-ft. shop has a fun and fashionable look. Splashes of pink stand out against a dramatic, monochromatic background. The color scheme and clean-looking environment appeal to the eater’s higher-end target clientele.
-
Opinion: The hidden dangers of monitoring returns
For years, many retailers have at least informally been on the lookout for customers who abuse the return transaction process, and in some cases, declined to engage in further business with customers perceived to be engaging in abusive or even fraudulent return transactions. With the recession, and advanced technology, many retailers are either tightening their return transaction policies and/or their processes for identifying abusive return transaction patterns.