Store Systems

Westborough, Mass. -- Sporting goods retailer Modell’s is launching Micros-Retail’s Xstore Point-of-Service, Relate Customer Relationship Management and miStore mobile POS solutions. Modell’s says it intends to transform the customer experience, modernize IT for the stores, reduce training time for IT staff, and streamline day-to-day functions, as well as use miStore to provide quicker customer service with more detailed product information.

WESTBORO, Mass. — Modell’s has selected Micros-Retail, a leading provider of retail technology for the specialty and general merchandise retail industry, to help it improve customer experience, modernize IT for the stores and streamline day-to-day functions. 

Dayton, Ohio -- Golfsmith International, is opening a store Beavercreek, Ohio, with an grand opening celebration on May 10-May 12.

The new 20,845-sq.-ft. store features a dominant selection of the best brands in golf and the ultimate 'try before you buy' interactive environment. The store has three high-tech golf simulators and an expansive indoor putting green that enable customers to experience the latest equipment.

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By Nicholas J. Percoco, Trustwave

Recently, National Security Agency Director Gen. Keith Alexander told Congress that he would be establishing teams for a new cyber command unit. Gen. Alexander said the DoD would use the cyber teams for offensive measures only. This is sure to be the start of a long and interesting hearings on Capitol Hill, but businesses do not, and should not, have to wait before they start to protect themselves from cyber criminals.

The use of mobile devices by sales assistants and other associates presents retailers with new opportunities — and new challenges. Of the latter, one of the most critical has do with managing and maintaining the devices. According to one expert, the help desk can't be expected to do it all.

"Every device needs to be configured and supported and managed in some way," said Alan Dabbiere, chairman of AirWatch, a provider of mobile security and enterprise mobile management, in a presentation at the National Retail Federation Conference & Expo.

Go offline, young man: That appears to be the mantra of e-commerce merchants these days.

As competition in the world of online retailing heats up — with Amazon's ever-burgeoning dominance posing the biggest threat — more pure-players are taking the brick-and-mortar plunge. It's a reminder, many experts say, of the strong appeal of the in-store experience — even when stacked up against the convenience of online shopping.

GRAND RAPIDS, Mich. — Meijer and its customers helped to raise more than $500,000 for food pantries throughout the Midwest. Customers donated $184,230 during the retailer’s Simply Give Double Match Days. Meijer double matched all donations made from April 12-13, bringing the total donation amount to $552,690.