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Workforce Management

  • Holiday Hiring Wish List: Three Best Practices

    My family – and many other consumers – have already started planning for the holidays. With Deloitte projecting a 4% increase in holiday sales over last year's shopping season, it’s critical that you have the workforce in place to address this opportunity.  
  • Poor staffing practices damaging retailers’ bottom lines

    Inefficient staffing processes and lack of adequate workforce engagement tools are causing retailers to leave money on the table.   That’s according to new survey by Workjam, which found that only 17% of retail managers feel their stores’ hourly associates are very motivated and engaged. As a result, 47% of the managers say at least 5% of their staff quit in an average three-month period.  
  • Macy’s stays committed to Thanksgiving Day shopping

    Macy’s is not joining the ranks of retailers and mall operators who plan to close their doors on Turkey Day.     That’s according to BestBlackFriday.com, which tracks retailers' holiday hours and promotions. The research company said it received confirmation from five U.S. shopping centers that their Macy's locations would open at 5 p.m. Thursday.     
  • E-commerce giant ups holiday hiring 20%

    While most retailers haven’t upped their 2016 holiday hiring over last year, Amazon is not among them.   The e-commerce giant announced it plans to hire more than 120,000 workers in the United States this holiday season, with positions across its network of fulfillment centers, sortation centers and customer service sites.  
  • Report: Walmart takes action before new overtime rule goes into effect

    Walmart is upping some managers’ salaries in anticipation of the Department of Labor’s new overtime rule, scheduled to take effect Dec. 1, 2016.     The retailer, the nation’s private employer, raised salaries for entry-level managers from $45,000 to $48,500 annually, Reuters reported, with the increase going into effect in September. Under the new rule, employers are required to pay overtime to salaried workers earning less than $47,500 a year. The current threshold is $23,660 a year.    
  • Solid employment gains for retail industry

    The retail industry saw an increase of 10,000 jobs in September over August, according to the National Retail Federation.   The gains came as the Labor Department announced that the U.S. economy overall gained 156,000 jobs.  
  • Obeying new overtime rules

    Updated regulations take effect Dec. 1 — are you ready?

    In response to concern that wages at the low end of the pay scale were slow to rise, particularly for store managers and assistant store managers, the United States Department of Labor updated the Fair Labor Standards Act regulations defining which white collar workers must be paid overtime pay.

  • Sporting goods retailer makes executive moves

    Big 5 Sporting Goods Corp. is losing a 46-year company veteran.   The retailer announced the retirement of Richard A. Johnson as executive VP. As part of the transition following Johnson’s retirement, Michael P. Marrone is being promoted to senior VP of store operations.      Marrone began his career with Big 5 in 1973 as a store sales associate.  He held numerous leadership roles of increasing responsibility at the company, and was named VP of store operations in 2002.
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