Omnichannel

Macy’s Inc. announced that it will close 100 full-line namesake stores as part of a wider effort to improve its business and succeed in an omnichannel environment. The move comes after six straight quarters of declining same-store sales.      The department store giant said it plans to concentrate its resources on the best-performing locations, and to invest in those stores by adding new vendor shops, increasing the size and quality of staff and new technology.  

CVS Health on Thursday announced the launch of CVS Pay, its own end-to-end mobile payment solution. It is the pharmacy chain's first official mobile payments solution.   CVS Pay – now part of the CVS Pharmacy mobile app – integrates payment, prescription pickup and the ExtraCare loyalty program all in one scan at checkout.    

Sur La Table has launched a new solution designed to ensure online shoppers are able to easily find the best product.    The retailer of kitchen and table goods has deployed a tool from Edgecase (its ‘adaptive navigation solution”), which uses cleansed and enriched product attributes to make finding the right product online easier and more inspiring.  

Reducing credit and debit card fraud by implementing EMV chip card acceptance has become retailers’ top payment issue in 2016.    

It’s official: The long-awaited Westfield World Trade Center in downtown Manhattan is finally ready to open its doors.   Likely to become of the city’s most visited retail destinations, the shopping center will celebrate its grand opening on Aug. 16. With 365,000 sq. ft. of retail space, it will feature more than 100 global and local fashion, beauty, lifestyle and technology brands.  

Story, the innovative retail store in Manhattan that totally reinvents itself every few months, has gone nostalgic with its latest revamp.   Story’s new installation, “Remember When,” offers an immersive retro experience that celebrates Nickelodeon’s memorable characters and iconic shows — “Rugrats” and “Sponge Bob” to name just two — from the ‘90s, just in time for the 25th anniversary of Nickelodeon.  

Restoration Hardware has few equals — and spares no expense — when it comes to creating luxurious retail destinations.     The luxury home furnishings retailer’s newest store, at The Gallery at Town Center Plaza, Leawood, Kansas, represents the latest iteration of its next-generation design galleries. The three-level, 56,000-sq.-ft. store includes an entire floor dedicated to the brand’s new concept, RH Modern, complete with an integrated RH Contemporary Art Gallery.  

Surmesur, a custom menswear retailer, has dropped anchor in the United States.    Surmesur, which blends traditional tailoring methods with technological innovation, recently opened its seventh store to date, and first in the United States, in Pittsburgh. It’s the first of several new stores the company plans to open in the coming months, including one in Chicago and other major centers both in the U.S. and in Canada.