Omnichannel

Everyone across retail industry is preparing for the holiday shopping season — especially the hackers.   Shoppers will continue to use more payment methods — from debit and credit to mobile wallets — during the hectic holiday shopping season, and hackers are standing at the ready. Whether infiltrating in-store peripherals, firewalls or databases, hackers are prepared to invade retail networks, disrupt systems and steal valuable information.   

The great outdoors arrived on Fifth Avenue today. At least that’s what North Face is shooting for with its new global flagship store in the old Manufacturers Trust Company building, a New York City landmark of modernist architecture.   Though the canyons outside the expansive windows on the second floor of store are formed by skyscrapers and not rock bluffs, North Face’s VP of direct-to-consumer retail Erik Searles finds the airy atmosphere a fitting backdrop for the high-end camping and climbing gear being merchandised there.

Macy’s on Friday became the first department store retailer to open an in-store Apple shop.   The shop is located on the main floor of Macy’s New York City flagship in Herald Square. Similar to in-store Apple shops at Best Buy, it features light wood tables. The product line-up includes iPhones, iPads, MacBooks, and Apple watches.  

Sears Holdings announced that Jason Hollar has been promoted to CFO, effective immediately.     Hollar succeeds Robert A. Schriesheim, who the chain previously announced would be departing to focus on his other business interests and pursue other career opportunities.    Hollar, 43, joined Sears Holdings in October 2014 as senior VP, finance, overseeing the financial planning & analysis function, the business finance relationship with centralized finance, and procurement. 

The great outdoors has come to Fifth Avenue — courtesy of The North Face.   The retailer, a division of VF Corp., is opening a two-level, 20,000-sq.-ft. flagship in the old Manufacturers Trust Company building, a New York City landmark of modernist architecture. (The official opening date is Oct. 26.)  

Holiday sales may be on pace to increase this year, but sale-savvy shoppers will drive this boost.    The 10th annual “Accenture Holiday Shopping Survey” found that 42% of consumers said they rarely or never expect to pay full price for an item during the holiday season, and this year is no exception.   

Omnichannel retailing continues to change customer shopping patterns, but “balance” spurs sales.   More specifically, consumers’ average single-trip spending increases nearly four times when engaged by both in-store staff and the brand’s website, according to a new report from InMoment.  

A sizzling Ulta Beauty wowed the Street on Thursday, announcing aggressive store expansion at a time when many brick-and-mortar retailers are cutting back. It also upped its outlook.