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Omnichannel

  • Domino’s is upping the ante on voice-activated orders

    Two new projects — on three continents — are expanding the reach of Domino’s conversational-based orders.   The pizza giant, which was among the first companies to launch digital ordering on Google Home in December, is introducing the service to more users in the United States. Now guests can start a new order without having to be a member of the “Pizza Profile” rewards program — a move that opens up the service to more shoppers.  

  • Staying Competitive in Retail: Three Trends to Watch Out For

    With 2017 in full swing, we’ve already had a taste of what’s in store for the retail industry in the year ahead. With innovation driving technological advancements and online consumers demanding speed and convenience, we’ve outlined three key trends that all retailers need to pay attention to in order to compete.   More chatbots

  • Specialty retailer’s mobile campaign strategy delivers

    While many retailers struggle to find the best mobile marketing formula, Urban Outfitters is bucking the trend — big time.   Through a partnership with Appboy and PlaceIQ, the specialty retailer is using consumer behavior, location data and insights to more smartly deliver consumer messages within its brand-owned app. Armed with this data, Urban Outfitters has boosted customer conversions by 75% and increased related revenue by 146%, the chain said.  

  • SPECS/2017 to honor five growing retail brands

    Meet the winners of Chain Store Age’s annual Breakout Retailer Awards at SPECS/2017.    The awards, sponsored by Paint Folks, honors innovative retail and restaurant brands that have crossed the “newbie” line and are well positioned for growth in the coming years.   Here’s a look at the winners, who will discuss their concepts at a panel discussion on Tuesday, March 14, at SPECS:  

  • Teen retailer beats Q4 earnings but gives downbeat view

    American Eagle Outfitters topped earnings expectations amid a strong performance by its Aerie division, but issued a cautious note for fiscal 2017.   For the quarter ended Jan 28, the retailer reported better-than-expected earnings of $54.6 million, or 30 cents per share, down from $81.7 million, or 42 cents per share, a year earlier. Excluding one-time items, the chain has earnings of 39 cents per share, beating consensus analysts estimates by a penny.  

  • Target shares details of $7 billion capital investment plan

    Target Corp. has a lot on its plate for the next three years.   Among other initiatives the retailer will open 30 small format stores in 2017, doubling its presence in urban markets and on college campuses. By 2019, Target will operate more than 130 smaller stores.  

  • Specialty lamps retailer to debut new format

    It’s been a while since Lamps Plus Inc. opened a new store, since 2009 to be specific.   But that will change this summer, when the retailer opens a store at The Arboretum, an open-air marketplace in Austin, Texas. The location will be the nation’s largest lighting retailer’s 39th store and third in Texas.   

  • GM named for two Fort Worth properties

    Trademark Property Co. has named Angela Hall to serve as general manager and marketing director at two of its newest properties in Fort Worth — Waterside and WestBend.   Hall recently directed the grand opening of Waterside, a 63-acre mixed-use property. At WestBend, another mixed-use development in the city’s University District, she supported leasing efforts and event programming.    Prior to joining Trademark last year, Hall was marketing director at Vestar.
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