Omnichannel

Payless ShoeSource is realigning its North American retail organizational structure, with an end goal of better serving the customer.

Although Starbucks claims its first-quarter results show its engines of growth are spinning, the pace of increase suggests that they are idling rather than pushing the company forward.

To stay relevant in an increasingly digital marketplace, 1-800-Flowers.com is stepping up its conversational commerce game.

Walmart is teaming up with the largest e-commerce company in Japan in a deal that will strengthen its efforts to compete with Amazon both in Asia and the United States.

Ikea is looking to leverage artificial intelligence and virtual reality to better connect with customers.

A leader in the secondhand clothing market in Japan is setting up shop in the United States.

Kroger Co. may have found a way to combat Amazon’s aggressive expansion into the grocery segment.

Target Corp. is moving quickly to leverage its $550 million acquisition of Shipt.