Omnichannel

Online holiday shoppers spent more than $1 trillion during the 2023 season.

Pacsun is rolling out a solution to improve inventory accuracy and make better replenishment decisions at the store level.

As the industry gathers in the Big Apple for NRF 2024: Retail's Big Show, the city is abuzz with new retail, ranging from off-price and value concepts to one-of-a-kind luxury boutiques.

A vertical retailer of handmade leather products is outsourcing inventory and warehouse management.

The NRF 2024 “Big Show” will give a good indication of how key retail technology solutions are evolving.

The logistics arm of a Chinese e-commerce giant is expanding its express delivery service in a big way.

New data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction.

Jewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts.