Survey: Customer experience shortfalls pose retailer riskBrands are often failing to deliver the experience customers want, with potentially serious consequences. CSA Exclusive: Fairway Market puts checkout in hands of customerRegional grocery chain Fairway Market is putting the “self” in self-checkout with a new mobile app. Analysis: Best Buy’s customer service makes it a destination for many On the surface, Best Buy’s overall sales figures look disappointing – with both enterprise wide and domestic revenue tumbling over last year. Best Buy Q4 earnings, comp sales top Street; gives upbeat guidance Best Buy reported a strong fourth quarter amid increased holiday demand for wearables, appliances, gaming and smart home devices. Analysis: Macy’s is advancing, but at 'glacial' pace A very mixed bag of results from Macy’s provides equal doses of optimism and gloom about the future prospects for the storied retailer. Analysis: Home Depot remains destination of choice An extra week of trading inflated Home Depot’s sales this quarter, propelling the company to a hefty 10.9% uplift over the prior year. E.L.F. Beauty to close stores, focus online; on hunt for CFO A digitally native brand is exiting brick-and-mortar. Foot Locker’s latest partner is a start-up kids apparel brand Foot Locker continues to invest in digital-first companies. Amazon loses its customer satisfaction crown Amazon has been bested by a wholesale club giant. Lyft runs operations on Amazon Web Services Rideshare service Lyft will support all its activities with Amazon Web Services (AWS). First Previous 655 656 657 658 659 Next Last
