Omnichannel

Chain Store Age recently interviewed Sree Menon, COO of e-commerce platform Tophatter Inc., about the shifts COVID-19 is causing in the omnichannel retail environment.

Express Inc. is seeing some light at the end of the tunnel after closing its stores due to the pandemic.

Tim Horton’s is expanding its third-party delivery options in select U.S. stores.

Nike had added yet another store concept to its brick-and-mortar portfolio.

A new autonomous convenience store format is debuting in a Santa Ana, Calif. luxury complex.

A major payment card provider is expanding availability of an online search tool that confirms which shops and businesses are open in the “new normal.”

The same Midwestern state has the most small-and-medium-sized businesses (SMBs) selling in Amazon’s stores per capita and the fastest-growing SMBs selling in its stores.