Expert Insight: Retail’s New Reality — Think Local, Act FastSeveral months since the COVID-19 pandemic began, consumers are still coming to terms with their new reality. Malls in Puerto Rico use reservations app with people counter to limit trafficThe largest mall in the Caribbean has found a way to ensure that the number of shoppers complies with government guidelines regain the confidence of consumers that it's safe to enter, shop and dine. Survey: Omnichannel alcohol trends likely to last beyond COVID-19 Consumers who began ordering alcohol online during the pandemic may have discovered a long-term preference. Survey: Online shoppers want returns reassurance As e-commerce purchases grow during the COVID-19 pandemic, so do customer concerns about online returns. Crate & Barrel to name new CEO—again The chief executive of Crate & Barrel is moving on. Chick-fil-A tops in customer satisfaction for sixth consecutive year Americans’ love affair with Chick-fil-A continues. Francesca’s plans mobile app amid COVID-19 sales slump A struggling young women’s apparel retailer is developing its first mobile app in time for Black Friday. Unilever enters digital marketing initiative with Alibaba A CPG giant is leveraging third-party artificial intelligence (AI) to enhance omnichannel marketing. CSA Exclusive: Bob’s Discount Furniture puts premium on safe reopening Bob’s Discount Furniture is going beyond government guidelines for its comprehensive COVID-19 store reopening strategy. NYC grocers adopt new technology to enhance social distancing Two supermarkets in Manhattan are using a solution that combines indoor GPS with mobile checkout to minimize shopping time and reduce social interactions. First Previous 486 487 488 489 490 Next Last