Study: How to drive satisfaction, win more customers for online pickupShort wait times and other factors drive retail, grocery and restaurant customer satisfaction when it comes to picking up goods ordered online. Webinar Today: Digital Transformation Strategies for Brick-and-Mortar RetailDue to social distancing and shopper concerns, many retailers have been forced to undergo digital transformation almost overnight in order to stay connected with customers. Macy’s to test smaller stores in non-mall locations; expects drawn-out holiday Macy’s is looking at different locations to grow its brand. It’s also preparing for a holiday season that will be different from years past. Bed Bath & Beyond taps Ascena Retail exec to lead store ‘optimization’ effort Bed Bath & Beyond Inc. has brought on a real estate veteran as it continues to review its brick-and-mortar portfolio. Jordan’s Furniture enhances online, customer support experiences Jordon’s Furniture is deploying an artificial intelligence-enabled live engagement platform to support digital service and sales. Rent collections tick up at Kimco properties Kimco announced that traffic, occupancy rates, and rent collections continued trending upward in August. Build-A-Bear Workshop Q2 online sales sizzle Build-A-Bear Workshop swung to a wider quarterly loss as its stores remained dark for a good part of the period. Check out Whole Food Market’s first permanent online-only physical store Whole Foods Market has opened a new location in Brooklyn, New York, but the public is not invited. Casey's rolls out curbside pickup Casey’s General Stores is now serving customers curbside via its app. Walmart takes wraps off membership program Walmart is taking on Amazon - again. First Previous 464 465 466 467 468 Next Last