Omnichannel

Woburn, Mass. -- Demandware announced that Rockport has selected Demandware Commerce as its new e-commerce platform.

Chain Store Age will present a Webinar on Tuesday, Dec. 7, at 2 p.m. ET (11 a.m. PT) that spotlights one the retail industry’s hottest topics: mobile technology. Sponsored by Junction Solutions, “The Impact of Mobile Technology on Retail Store Operations: The Road Map for Mobile Retail Success,” will examine how retailers can use mobile to enhance their shopping and customer experience while improving internal business processes.

Click here to register for the webcast

New York City -- Hollister, the Southern California-themed brand from Abercrombie & Fitch, has opened its doors on Fifth Avenue in Manhattan. The 15,000-sq.-ft., two-level flagship boasts a double-height glass storefront that is covered with video screens showing a live feed of the surf back in Huntington Beach, Calif. It’s a striking effect that has passers-by lined up neck to neck.

New York City -- Forever 21’s massive Times Square flagship, a shop that sells ice cream made to order and frozen with liquid nitrogen, and a new beauty-and-wellness concept in Hong Kong are on a list of the hottest new stores around the globe.

The list comes from the folks behind the cutting-edge, London-based retail consultancy echochamber.com:

By David King, fulcrm.com

For many retailers, the “best customer” search has been an ineffective venture where the results haven’t warranted the time or expense, despite a host of different efforts. But this tantalizing target keeps pulling dollars out of budgets, dollars that could be spent on creating a more realistic and profitable approach to customers -- one that considers customers’ shifting behaviors and value.

New York City -- Robert K. Futterman & Associates said it has been retained as the exclusive retail leasing agent for the Manhattan franchisee of Elevation Burger, which controls the chain’s locations south of 50th Street and is currently the only Manhattan franchisee. 

Earlier this year, RKF represented the burger chain’s franchisee in the leasing of its Manhattan flagship location at 103 West 14th Street between Sixth and Seventh Avenues. It is scheduled to open in December.

New York City -- Looking for a hit list of the hottest new stores around the globe? Check out the 10 contenders below. The list comes from the folks behind the cutting-edge, London-based retail consultancy echochamber.com.

Forever 21, Times Square, New York City: This vast, 90,000-sq.ft. store has a sense of quality that is astonishing given its low price-points. The best feature is the exterior: an amazing interactive digital billboard features giant-sized virtual models who take Polaroid pictures of the crowd below.

New York City -- Department store retailers enjoyed a strong November, with nearly all the leading chains topping analysts  projections.

Macy’s reported Thursday that its same-store sales rose 6.1% in November, boosted by a strong Black Friday weekend. The company raised its earnings guidance.