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Omnichannel

  • More retailers jump on the Merchant Customer Exchange bandwagon

    Dallas -- The Merchant Customer Exchange announced Tuesday that Bed Bath & Beyond, Dillard's, Dunkin’ Brands, Gap, Sheetz and Wakefern Food Corp. are among those joining the existing lineup of merchants who are committed to creating a seamless mobile-commerce solution.

  • Holiday digital sales to grow at least 20%

    NEW YORK — Research released Monday by Citigroup and published by Wall Street Journal’s MarketWatch found that digital sales for the holiday 2012 shopping season are expected to increase at least 20%, thanks to two additional shopping days and amped-up retail marketing efforts.

  • Toys ‘R’ Us announces holiday price-match guarantee

    Wayne, N.J. -- Toys “R” Us on Tuesday said it will offer a price-match guarantee on all items in its namesake and Babies “R” Us stores this holiday season.

    Beginning immediately and continuing through Christmas Eve, the company said it will match competitors’ in-store pricing on identical items, any time a customer presents a local competitor’s current print advertisement showing the item available for less.  

  • Google: Mobile-friendly sites sought out by consumers

    New York -- Smartphone and Internet users actively seek out and prefer to engage with mobile-friendly sites, but such sites must meet certain expectations in order to convert users from visitors to consumers, according to a Google study conducted by independent market research firms Sterling Research and SmithGeiger.

  • Essensuals London opens at Cherry Hill Mall

    Cherry Hill, N.J. -- Philadelphia-based Pennsylvania Real Estate Investment Trust said that upscale salon Essensuals London has officially opened at its Cherry Hill Mall property in Cherry Hill, N.J.

    The 1,530-sq.-ft. salon – the company’s first on the East Coast – joins the recently opened North Face and Henri Bendel. Pottery Barn is set to open this fall.

  • Citigroup research: Holiday digital sales to grow at least 20%

    New York -- Research released Monday by Citigroup and published by Wall Street Journal’s MarketWatch found that digital sales for the holiday 2012 shopping season are expected to increase at least 20%, thanks to two additional shopping days and amped-up retail marketing efforts.

  • Foot Locker taps LightHaus to measure customer traffic, shopping behavior

    Vancouver -- LightHaus  announced that Foot Locker has deployed the LightHaus Visual Customer Intelligence (VCI) solution to measure customer traffic and sales conversion rates at all of its Champs Sports stores in the U.S. and Canada, as well as its Foot Locker Canada stores. The chain is adopting LightHaus VCI in stores in the U.S., Canada, Europe, and Australia.

  • Peapod rolls out 'virtual grocery store' concept

    Chicago -- An online grocery delivery service is launching "virtual grocery stores" at commuter rail stations across the country.

    Peapod.com, owned by the U.S. subsidiary of Dutch supermarket operator Royal Ahold, announced it would launch more than 100 of the virtual grocery stores at commuter rail stations in Boston, New York, Philadelphia, Washington, Chicago, New Jersey and Connecticut. Commuters in the markets Peapod serves spend an hour in transit to and from work each day, according to Census data.

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