Omnichannel

Dallas -- Neiman Marcus has launched a contest to find the perfect blogger that embodies the sensibility of its Cusp brand.

Neiman Marcus launched the Cusp brand in 2006 with two freestanding stores that offered customers a contemporary assortment of apparel and accessories. The brand has grown over time to include a total of six Cusp stores, Cusp.com and integration into the 42 Neiman Marcus stores.

The e-commerce experience has expanded beyond desktop environments and moved in-store via Web-based kiosks and consumers’ personal mobile devices. One of the biggest hurdles for retailers is delivering a consistent, rich, user experience across all digital channels. Eager to overcome this challenge, Best Buy Canada sought a solution to streamline digital information delivery.

With the increasing popularity of mobile devices and social networks, managing the omni-channel experience will be a key priority for retailers this holiday season. Leading experts say that retailers need to update their legacy technology systems to handle the large amounts of data being generated by these channels.

The leaves haven’t even turned yet in my part of the country, but the holiday onslaught is already well under way. Specifically, the annual deluge of forecasts and predictions as retail consultants, analysts, economists and others try to read the tea leaves with regards to the upcoming holiday season.

Abercrombie & Fitch understands that the key to international branding is to deliver a consistent store experience across the globe.

By adopting an open operating platform and integrated point-of-sale infrastructure, the company is able to centrally manage all business operations, including supply chain, inventory management and POS processing, across international borders. The retailer’s international stores now garner close to $1 billion in sales.

Amazon.com, Trader Joe’s and Costco Wholesale Corp. came out on top with consumers in a survey by global consulting firm OC&C Strategy Consultants. Rounding out the top five were Zappos and iTunes.

PITTSBURGH — Dick's Sporting Goods has launced a new mobile application for iPhone and Android smartphones.

With the new Dick's Sporting Goods Mobile App, users will have access to all the benefits of the ScoreCard Rewards Program, the ability to locate Dick's stores in the area or make purchases directly from the app as well as be rewarded for engaging with the Dick's Sporting Goods brand on social media.

Chicago -- A real estate report released Wednesday by Mid-America Real Estate Corp.’s Urban Team found that much of Chicago lacks the type of product that today’s downsized big-box retailers are looking for.