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Omnichannel

  • Study: Small retailers hit by showrooming; pump money into local economy

    Irvine, Calif. – Showrooming is not just something afflicting large retail chains. Eighty percent of small retailers also report being affected by showrooming, with 47% indicating a moderate impact, according to new data from small business software provider Sage North America.

    In addition, Sage data finds that $68 of every $100 spent at a local retailer stays in the community where it is spent, compared to only $32 out of every $100 spent at a non-local retailer.

     

  • Deloitte: Consumers spent more in June

    NEW YORK — U.S. consumers spent more in June, as real home prices and initial unemployment claims continued to improve, according to the Deloitte Consumer Spending Index for June 2013.

    The index comprises four components of tax burden, initial unemployment claims, real wages and real home prices, increased to 4.3 from a reading of 4.2 the previous month.   

    Following is a summary of the four main components of the Index:

  • Hunger Games leaves Scholastic feeling empty

    Sales at Scholastic Corp fell sharply during the company’s fourth quarter ended May 31 and most of the drop was blamed on the waning popularity of the Hunger Games trilogy.

    The global children's publishing, education and media company said sales declined to $506.9 million in the fourth quarter compared to $676.6 million last year and earnings per share fell to 76 cents from $1.86 last year.

  • Pottery Barn subsidiary makes Maryland debut; features high-tech Design Lab

    San Francisco – PBteen, a subsidiary of the Pottery Barn brand of Williams-Sonoma Inc., will open its first Annapolis, Md., store at the Westfield Annapolis shopping center on July 20. The store will include the PBteen Design Lab, which allows shoppers to digitally create room designs using drag-and-drop technology on a computer monitor.

  • Same-day delivery revolutionizing retail, not so fast

    There are a wide range of experiments in the marketplace right now, and plenty of angst related to same-day delivery of products and consumer’s desire for more immediate e-commerce gratification. Walmart, Amazon and others appear intent on unlocking what is seen by some as the next big thing in retail, but an interesting piece by Fox Business bring a new perspective to whether shoppers care. Click here to read more. 

     

  • Digital insights on tap next week in Aspen

    The future of multichannel commerce at Walmart will be detailed next week in the mountains of Colorado where the retailer’s two top digital executives are scheduled to participate in a conference hosted by Fortune.

    The exclusive — and sold out — three day event held at the Aspen Institute and will feature Neil Ashe, president and CEO of Walmart Global eCommerce and Karenann Terrell, EVP and chief information officer, discussing the topic of, “How does technology fuel the success of both on-and offline at the world’s largest retailer.”

  • ODP leverages mobile tech to improve shopper experience

    BOCA RATON, Fla. — Office Depot is getting ready to roll out omnichannel initiatives, just in time for the back-to-school season. Beginning July 28, its employees will be equipped with mobile hand-held devices across all stores, which will provide them with tools designed to enhance shoppers’ experience.

    Office Depot employees will be able to use the hand-held devices to obtain instant access to extended product information, availability, customer reviews and on-the-spot checkout from anywhere in the store.

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