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Omnichannel

  • Acme Tools supports seamless commerce with IBM WebSphere

    Grand Forks, N.D. -- Acme Tools, an authorized online retailer of tools and equipment, is launching a new mobile version of AcmeTools.com for online customers using smartphones. Developed by BlueSky Technology Partners, the new mobile platform leverages Acme Tools' ongoing investment in IBM WebSphere Commerce to deliver a seamless online shopping experience.

  • Burberry, Shanghai

    Luxury brand Burberry has opened a new, tech-savvy flagship in Shanghai, its largest in China to date. Inspired by Burberry’s Regent Street flagship in London, the three-level store seamlessly blends digital and physical displays, immersing customers in the Burberry brand.  

  • Walgreens’ Balance Rewards loyalty program recognized for growth, innovation

    Deerfield, Ill. -- The rapid adoption of Walgreens’ Balance Rewards loyalty program, with nearly 80 million members, has earned the chain a ranking among top business technology innovators in the U.S.

    Walgreens is ranked No. 60 on the 2014 InformationWeek Elite 100.

  • MasterCard invests in loyalty and rewards services

    MasterCard is in the process of acquiring Pinpoint Pty. Ltd., an Australian provider of loyalty and rewards services to financial institutions across the Asia Pacific region. The transaction is expected to close in the second quarter of 2014.

    Pinpoint was founded in 1984. Headquartered in Sydney, it has a growing footprint across the region into markets such as China, Hong Kong, India, Taiwan and Japan. Its customer base includes financial institutions and merchants.

  • Winning the race for omnichannel excellence

    In the last 12 months the buzz around omnichannel has become the most consistently discussed trend for major retailers. It’s always noteworthy when a trend emerges and becomes a part of the mainstream conversation so quickly, but what is even more noteworthy is how fast omnichannel has become standard operating procedure.

  • CVS marketing chief steps down

    Rob Price, SVP marketing and advertising and chief marketing officer for CVS/pharmacy, has left the company to take a new role, the retailer said in a statement sent to sister publication Drug Store News.    

    “Rob led the retail marketing team during a period of tremendous growth and strong financial performance and brought numerous positive changes to the business. We thank Rob for his important contributions and wish him the best of luck in the next phase of his career,” the company stated.

  • Online furniture retailer names new CEO

    Jon Barker was named CEO at Omaha-based online furniture retailer Hayneedle to fill a position previously held by Doug Nielsen.

    Barker most recently served as Hayneedle’s president and prior to that was COO. Nielsen will remain as the company’s chairman.

    "We have incredible talent in our organization and Jon is an exceptional leader,” Doug said. “I am truly excited to have him lead our company during our next phase of growth.” Doug will continue to support Hayneedle as chairman of the board.

  • Report: Target increases online subscription assortment

    Minneapolis – Target has reportedly increased the number of goods it offers for sale via online subscription from 150 to more than 1,600. According to the Associated Press, Target has also broadened its subscription assortment from baby goods to categories including beauty and home goods.

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