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Omnichannel

  • Shrinking Big Data Down to Size

    Retailers have long been urged to employ Big Data analysis to uncover big insights into how their business is performing, how their brand resonates among consumers, and whether their customer experience meets expectations. But the new trend in Big Data is applying much more refined analysis at the granular level to uncover small insights that can combine to reveal even larger truths.

  • Gordmans names marketing head; e-commerce head

    Omaha, Nebraska -- Gordmans Stores on Monday announced that Amy Starr Myers has joined Gordmans' executive leadership team as senior VP of marketing. The retailer also announced that Stacey M. Townsend will launch the Gordmans e-commerce business as VP and general manager of e-commerce.

    Myers most recently was vice president of marketing and creative services at Things Remembered, the nation's largest retailer of personalized gifts.

  • Warby Parker opens classroom-styled store in Dallas

    New York -- Warby Parker, the hip online eyewear retailer, has opened its sixth retail location, a 1,050-sq.-ft. store in Dallas.

  • Online retailer Bonobos raises $55 million in funding to open more stores

    New York -- Online menswear brand Bonobos has raised a total of $55 million in venture capital funding, bringing the brand's total funding to $128 million. The company plans to use a large part of the latest investment to quadruple its physical store count, growing from 10 locations to 40 nationwide by 2016, The New York Times reported.

  • Facebook buys video ad company LiveRail

    Menlo Park, Calif. – Facebook has agreed to acquire LiveRail, an advertising technology company that helps companies serve better ads in the videos that appear on their websites and apps. LiveRail, founded in 2007, also provides marketers with access to premium video inventory and data to help decide where to show their ads.

  • EBay expands omnichannel fulfillment partnership with U.K. chain Argos

    San Jose, Calif. - EBay and U.K. general merchandise retailer Argos have entered an agreement to extend their offering of Click & Collect services via Argos stores. This extension will enable shoppers to select products from a much wider range of EBay sellers for collection from about 650 Argos stores.

  • Moody’s: Physical stores key to retailers’ online growth strategy

    New York -- A physical store presence is key to most retailers for their online growth strategy, according to a new report by Moody’s Investor Services. Based on existing data, Moody’s estimate online sales as a percent of total retail sales are just 6% today, and will increase to 7.1% by 2016, and potentially reach a double-digit (mid-teens) share of the total retail sales pie in about five years.

  • eBay ‘Click & Collect” gathers U.K. momentum

    Following a successful test last fall, eBay and U.K. retailer Argos have expanded a click and collect program which addresses a key deficiency of many online-only retailers’ fulfillment strategy.

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