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Omnichannel

  • E-commerce in focus at DHL

    DHL Global Mail is rebranding itself as DHL eCommerce in response to projections of significant growth in e-commerce, especially in emerging markets, the company said.

    DHL announced it is enhancing its services across the entire logistics chain to meet the rising demand for automated e-commerce solutions in such industry sectors as fashion, consumer electronics, media products and consumer pharmaceutical products. At the same time, DHL eCommerce will continue to provide customers with services for domestic and international B2C shipping.

  • Rebecca Minkoff partners with EBay on connected stores

    New York –- Specialty retailer Rebecca Minkoff has opened a “connected store” powered by EBay technology in the SoHo neighborhood of New York City, and will open connected stores in San Francisco Nov. 19 and in Los Angeles in 2015, respectively. Using EBay technology, the stores include mirrored displays with touchscreen video content that let customers request associate assistance or order drinks.  

  • Grommet to go brick-and-mortar for holidays

    The Grommet is partnering with a store in Boston to launch a “pop-in” shop on Nov. 20 as part of an effort to bridge the gap between e-commerce and brick-and-mortar stores.

    With so many consumers on the hunt for unique holiday gifts, the Grommet said it wants shoppers to be able to touch, test and purchase the company’s offerings. The “pop-in” Grommet shop will be located within Boston boutique Michelle Willey and be open from Nov. 20 through the end of December.

  • UGG debuts high-tech concept store in Washington, D.C. area

    Goleta, Calif. -- UGG parent company Deckers Brands announced the grand opening of its first-ever UGG Australia technology-driven concept store, located in the Washington, D.C. metropolitan area.    

  • GameStop introduces Holiday Hub

    Grapevine, Texas –- GameStop is introducing the GameStop Holiday Hub. a seamless online experience allowing customers to check out gift guides, find deals, determine trade-in values, learn about layaway options, and other shopper-friendly tools such as in-store pickup of online orders.  

  • Walmart stretching out Black Friday to five days

    Bentonville, Ark. -- Following the lead of some other retailers, Walmart is spreading out Black Friday beyond the day after Thanksgiving.

     

  • Mall Marketing Spotlight: GGP unveils reimagined Santa experience

    General Growth Properties has unveiled Adventure to Santa, a DreamWorks DreamPlace first-of-its-kind holiday experience that starts with Shrek, ends with Santa and seamlessly blends storytelling with cutting-edge technology.   

  • Macy’s views omnichannel as Q4 advantage

    Macy’s third quarter sales were lower than expected but the company still managed to grow profits by 30% and expressed optimism regarding the fourth quarter.

    The department store retailer said same store sales declined 0.7% while total sales    declined 1.3% to slightly less than $6.2 billion during the third quarter ended Nov. 1. Net income increased 22.5% to $217 million while earnings per share, aided by the repurchase of nine million shares, increased 30% to 61 cents a share.

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