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Omnichannel

  • Verizon Wireless: More consumers will shop Cyber Monday than Black Friday

    New York — More consumers (40%) say they plan to shop on Cyber Monday than Black Friday (36%). According to a new survey of 1,000 consumers from Verizon Wireless and KRC Research, people in the West (39%) are most likely to go shopping on Cyber Monday compared to other regions (33% Northeast, 36% South, 36% Midwest).

  • Insights: Five last-minute holiday tips for online merchants

    By Christopher Birkholm, project manager, SEO and site optimization, at Digital River  
  • Insights: The mobile mind shift is here. Is your brand ready?

    High expectations are the key to everything. Take mobile for example. Apps from Starbucks, Uber, Netflix, and Apple have all made outstanding digital experiences expected and commonplace. Finally, customers have a taste of products and services that work the way they should, effectively reprogramming consumer expectations for all digital experiences.  
  • Bloomingdale’s Goes High Tech

    Bloomingdale’s new store in Palo Alto, California, is the retailer’s most digitally sophisticated to date.

  • Ugg’s new high-tech store includes RFID-enabled touchscreens

    Goleta, Calif. — Ugg Australia, a division of Deckers Brands, has taken its omnichannel commitment to a new level with the opening of its store in Tysons Galleria, McLean, Va. The technology-driven, 2,110-sq.-ft. store features the latest in omnichannel solutions and RFID innovations that combine to make for a more seamless and connected customer experience.   
  • RadioShack rolls dice with online redesign

    Few retailers have as much at stake this holiday season as RadioShack which explains why the company made the high risk move of relaunching its Web site just days before the busiest shopping weekend of the year.

    The struggling retailer said the redesign of RadioShack.com offers an easier user experience and comes just in time for the holiday season and kicks off a week of free shipping offers on promotionally priced goods.

  • KPMG: Cyber-security fears will affect holiday shopping

    New York — More than half of consumers are either unsure or not confident at all in the security of their personal information when shopping both in-store (58%) and online (63%), which could impact holiday shopping, according to a new survey by KPMG.  Twenty-seven percent of of respondents indicate they will only shop at a store that previously experienced a cyberattack if they cannot find the product elsewhere, with 8% refusing to shop at these stores all together. 
     
  • Five Last-Minute Holiday Tips for Online Merchants

    By Christopher Birkholm    As the official kick-off of the holiday season approaches, your core online holiday campaigns are all wrapped up and ready for holiday shoppers. This year, it is expected that online consumer spending will rise 16%  over last year to approximately $60 billion, according to the comScore forecast. Desktop commerce is expected to jump nearly 14% while mobile commerce could see an increase of nearly 25%.  
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