Omnichannel

Direct-to-consumer eyewear retailer Zenni is actively adopting advanced AI technology to optimize its digital shopping experience.

A whitepaper from DLC poses that how and where people work also affects how and where they shop.

Store formats are shrinking fast—from Express Edit, Market by Macy’s and Bloomingdale’s Bloomie’s concept, to diminutive offerings by the likes of Kohl’s, Ikea, Publix, Barnes & Noble and Sprouts.

Google is expanding its generative AI-based shopping experience to include virtual try-on for apparel.

Stitch Fix has ended its search for a new chief executive.

Fetch is undergoing a major product update that includes a suite of social features, new back-end tools to enhance personalization, and a redesigned user interface.

Charlotte Tilbury wants to put its full shopping experience in a customer’s pocket.

Kohl’s Corp. is featuring a special group of social influencers on its livestream channel.