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Omnichannel

  • Starbucks makes French connection

    Seattle - Starbucks Coffee Co. plans on making a connection with French consumers.

    The retailer is partnering with and Casino Restauration, the restaurant subsidiary of mass merchandiser Groupe Casino, to open Starbucks stores within Géant Casino hypermarkets and Casino supermarkets across France.

  • Slurpees on demand? 7-Eleven testing home delivery

    Dallas – 7-Eleven’s primary value proposition is convenience, and the retailer is extending that proposition to embrace one of retail’s hottest trends: on-demand home delivery.

  • Amazon heads east with cloud computing

    Seattle – Amazon.com is heading east with its Amazon Web Services (AWS) hosted cloud computing platform – all the way to India.

    AWS will launch an “infrastructure region” in India in 2016, meaning customers there will have access to locally based hosted cloud services.

  • Interpersonal Relations

    Retailers use variety of technologies, channels for CRM success

    Customer relationship management (CRM) is the strategy a retailer uses to develop an ongoing, individual relationship with a customer to ensure satisfaction and loyalty. But the specifics of CRM can mean different things for different retailers.

  • Pier 1 names industry veteran as CFO

    Pier 1 Imports has named a former finance executve of Michaels, Kmart and Sears as its new chief financial officer.

  • Boot Barn seeks to expand omnichannel reach with acquisition

    Irvine, Calif. – Boot Barn Holdings Inc. is looking to expand its ability to serve the needs of omnichannel customers with a new acquisition.

    The retailer has completed its previously announced purchase of Sheplers Inc. a western lifestyle company with 25 retail locations across the U.S. and a catalog and e-commerce business.

  • Men’s Wearhouse Targets Millennials To Drive Growth

    The menswear market is hot. Men’s apparel sales in the United States rose 2% in 2014 to $61.3 billion, up from $60.8 billion in 2013.

    And Men’s Wearhouse — one of North America’s largest menswear specialty retailers with 1,758 stores — has been taking note.

    The retailer is capitalizing on the category’s growth via acquisition-fueled expansion, new designer collections and more customized products and service.

  • Pin it — and buy it

    San Francisco -- Pinterest on Tuesday officially started its foray into e-commerce.

    The social networking giant has started rolling out a “buy it” button on its pins on iPhone and iPad apps.  It also is launching new shop categories, including "Shop our picks," a curated selection of seasonal goods, and "Shop" for the latest buyable Pins.

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