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Omnichannel

  • What’s in Store for the Customer Experience?

    “I’ll try the red.” It’s a phrase heard in bars and restaurants across the globe. But in Nordstrom, at their tapas bar? It’s wine in a department store one week, and perhaps a pint or a flight at Bar Lamar in Whole Foods the next, because who could say no to a nice aperitif while picking up the weekly groceries?

  • Winning with mobile wallets this holiday season

    This holiday season, merchants will see at least one major change from last year: the prevalence of mobile wallets, and consumers eager to use them.  The problem is, while many large merchants are prepared to accept mobile wallets, many smaller merchants are not.

    Here’s a primer on the major mobile wallets, and what merchants need to know about each.

  • Tech Bytes: Three Ways Voice is Enabling Omnichannel Retail

    Spoken word is the oldest form of human communication.

    It’s also one of the newest technology trends enabling omnichannel retail. Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

    Picking

  • Report: Target ads target TV-driven sales

    Target Corp. is turning TV into an immediate sales driver with a new omnichannel ad campaign.

    According to ClickZ, Target is partnering with Shazam, an online music app that has been expanding its functionality, to capture sales from consumers as they watch TV. Target is running TV ads that ask consumers to “Shazam to Shop Now.”

  • Featured Content: Top 3 strategies to optimize revenue this holiday season

    As the holiday season creeps up and Black Friday is just around the corner, successful companies are finalizing plans to maximize their seasonal revenues. A holiday retail sales forecast from eMarketer estimates a year-over-year increase of 5.7%, hitting an all-time high of $886 billion. To help retailers capture a larger slice of the expanding holiday pie, digital marketing services company eClerx Digital has identified three top strategies focused on optimization.

  • 3 ways voice is driving omnichannel retailing

    Spoken word is the oldest form of human communication. It’s also one of the newest technology trends enabling omnichannel retail.

    Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

  • French specialty retailer moves at the speed of fashion

    French specialty apparel retailer Kiabi has to keep up with the constantly changing world of fashion.

    Kiabi, which operates more than 500 stores in 32 countries and also has an online presence, is using the SoftwareAG webMethids API (application programming interface) management platform to enable maximum operational flexibility. Kiabi is building cloud-based systems on the API to eliminate internal silos and open core business functions, both inside the enterprise and with external business partners.

  • RCP Companies unveils $100 million mixed-use development project

    Huntsville, Ala. -- RCP Companies reveals plans for its newest development in Huntsville, Alabama, within the Central Business District. CityCentre at Big Spring is a $100 million mixed-use development project integrated within Big Spring on nine acres downtown and between Von Braun Center and Twickenham Square.

    Site demolition has been completed with construction expected to commence by year-end and phase one opening in 2016.

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