Survey: Personalization critical component of in-store experienceEngaging in-store customers with personalized and relevant messaging is key to loyalty, according to a new survey. Amazon pilots free sample programAmazon is an innovative retailer, but is willing to use old-fashioned promotional techniques. Analysis: J.C. Penney’s biggest problem area is in apparel Although this was a jolly holiday for most retailers, there was little cheer for J.C. Penney where comparable sales dropped by 5.4% on an unshifted basis. Roche Bros. modernizes POS Regional Northeast grocer Roche Bros. is turning to Toshiba to improve the quality of its checkout experience. J.C. Penney to close three stores as part of ongoing review J.C. Penney on Tuesday gave a preliminary update on its holiday results and suggested some store closings are ahead. 2019: The year of the customer in digital marketing Top digital marketing executives agree this year will be about reaching and understanding customers over channels. Bill seeks to mandate digital receipts in California A lawmaker in California thinks paper receipts are mostly useless. Walgreens enhances store operations with handhelds Walgreens is equipping store associates with mobile devices to streamline front- and back-end activities. Survey: In-store shoppers like mobile discounts More than half of consumers use mobile apps in-store, but not necessarily to buy things. Footwear retailer optimizes inventory with Oracle Polish footwear retailer CCC Group is increasing gross margin as inventory sell-through improves. First Previous 965 966 967 968 969 Next Last