Analysis: TJX stands ‘head and shoulders’ above most other off-pricersAfter a dismal set of results from many clothing retailers over the holiday period, some may be wondering whether consumers were buying much apparel at all. Amazon tops digital customer experience rankingsAn e-commerce titan receives the highest ratings across four crucial customer satisfaction drivers. TJX wins across the board in Q4 with increases across all brands TJX. Cos. showed the strength of its off-price model in the fourth quarter with sales and earnings that beat expectations amid increased store traffic. All its banners came up as winners. Amazon tests smart chatbots Amazon’s automated customer chat is becoming more sophisticated. New York & Co. parent seeks online transformation with cloud-based AI RTW Retailwinds is putting some wind behind its digital sales. Lowe’s swings to Q4 profit; physical stores drive sales growth Lowe’s Cos. efforts to a profit in the fourth quarter amid ongoing efforts to accelerate its online business. NRF is bullish on 2020 retail sales despite uncertainties The nation’s retail sales will increase between 3.5% and 4.1% in 2020. Etsy eases offsite advertising Etsy is reducing the cost and risk to sellers of placing ads on platforms like Google and Facebook. Forever 21 taps former H&M exec as CEO The former leader of a rival fast-fashion giant is taking over control of Forever 21. Facebook Libra gains prominent supporter A major e-commerce platform is placing a bet on Facebook’s troubled Libra cryptocurrency initiative. First Previous 759 760 761 762 763 Next Last