Survey: Customers have low tolerance for poor experienceNew research indicates retailers ignore customer experience at their peril. UPS aims high with drone delivery plansUPS is creating a new subsidiary dedicated to drone deliveries. NRF publicly supports new U.S.-Mexico-Canada trade pact The National Retail Federation (NRF) is formally asking Congress to approve the U.S.-Mexico-Canada Agreement (USMCA). Amazon beats Street on Q2 net sales, misses on EPS Amazon exceeded Wall Street Q2 expectations with an impressive 20% growth in net sales, but earnings per share (EPS) fell short of projections. Strong same-store sales help Starbucks beat Street Starbucks exceeded analyst predictions for revenue, earnings per share, and same-store sales during the third quarter of fiscal 2019. Study: Omnichannel ‘cannibalization’ is a myth Leave cannibalization to zombie movies – a new study shows sales in one channel actually boost sales in other channels. Perry Ellis streamlines checkout Vertical specialty apparel retailer Perry Ellis International is speeding up the final, and crucial, step of the in-store shopping experience. Walgreens speaks to power of AI Walgreens is leveraging voice-based artificial intelligence (AI) technology to improve the in-store experience for associates and customers. FTC fines Facebook $5B, Mnuchin slams Amazon It has been a tough day for tech giants Facebook and Amazon. Study: Seven in 10 retailers share this pricing concern A majority of retailers are worried about being outpriced by a familiar competitor. UPS keeps pace with FedEx, Amazon UPS is introducing several new delivery services indicating the delivery battle between Amazon and FedEx has a third participant. Postmates joins robot revolution – for deliveries Delivery robots may not be the stuff of exciting science fiction, but they are increasingly a part of real-life retailing. First Previous 717 718 719 720 721 Next Last
