Forrester: Five predictions for retail 2021Retailers will invest more in logistics than any other line item in 2021 and mall operators will entirely reinvent themselves and their business operations. Commentary: Reverse the Bullwhip EffectAs the global pandemic continues to affect the retail industry, retailers and store operators must stay ahead of the curve to stay afloat. Gap Inc. announces store closures, off-mall strategy Gap Inc. is moving away from the mall. Amazon opens second Amazon Fresh store Amazon is expanding the footprint of its high-tech grocery store format in California. Tractor Supply Company Q3 sales, profit jump amid pandemic Tractor Supply Company’s momentum continued in the third quarter as the pandemic continued to drive strong demand across all the chain’s product categories. eBay takes on Amazon in refurbished market eBay is opening a dedicated storefront for refurbished inventory in time for the holidays. Verizon deploys voice-activated digital shopping in stores Verizon hears what customers are saying, with smart signs located in physical stores. ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. Consumers’ top priority in holiday shopping is… When it comes to deciding where to shop for holiday gifts, pricing is king. Albertsons’ Q2 online sales surge 243%; testing grocery pick-up lockers Albertsons Cos. reported strong sales for its second quarter with sales and earnings that beat expectations and gave upbeat full-year guidance. First Previous 642 643 644 645 646 Next Last