Data & Analytics

Christmas falls on a Sunday this year, which will affect holiday shopping patterns.

A leading meal kit provider is transforming its customer contact center experience with artificial intelligence (AI)-driven speech analytics.

Starbucks is celebrating two milestones in its largest market outside of the United States.

The parent company of retail banners including Hudson’s Bay and Saks Fifth Avenue is securing its data on-premises and in the cloud.

The timing of when consumers will do their holiday shopping is shifting from years past.

Dick’s Sporting Goods is looking to take on a similar number of seasonal holiday associates as it has in the past two years and is giving store employees a Thanksgiving break.

Inflation didn’t get in the way of Costco’s most recent quarter.

The man who directed the development of one of the most highly regarded retail centers in the country—Avalon in Alpharetta—has just unveiled the plans for his new company’s first ground-up mixed-use center.