Data & Analytics

JACKSONVILLE, Fla. — Operations at Winn-Dixie Stores continued to improve across the second quarter, helping to drive shares up by 11 cents to $6.92 per share in mid-day trading.

“Overall I feel good about our progress this quarter,” Peter Lynch, Winn-Dixie chairman, CEO and president, told analysts Tuesday morning during a conference call. “[We] continued to improve sales through strategic adjustments to our promotional activity.”

Atlanta -- The Home Depot said Tuesday it will hire more than 60,000 seasonal associates in time for the company's second annual Spring Black Friday event.

The retailer will implement the spring promotion market-by-market over four different weekends in the spring. The event marks the start of home improvement's busiest shopping season. 

Vienna, Va. -- Business listings identity management provider Localeze said Tuesday that casual dining restaurant Texas Roadhouse is using its local search solutions.

Since launching the local search business listings identity management, Texas Roadhouse said it has experienced a 40% increase in website traffic directly from online listings found on local search, mobile and social platforms like Google, Yahoo, Bing, YP.com and Facebook.

New York City -- Information Builders, a provider of business intelligence solutions, announced that Helzberg Diamonds has standardized on the WebFocus BI platform to provide advanced analysis and reporting capabilities to managers at 230 stores across the United States.

Wells Fargo retail analyst Matt Nemer put several leading retailers to the test this week with an innovative approach to research. According to Barron’s, he went on a $5,000 shopping spree on the websites of some of the largest Internet-only and traditional retailers. He said Amazon.com offered the best shopping experience, and he rated the retailer at outperform. Walmart.com was said to have higher prices than Amazon’s, but had strong customer service and didn’t showed up as well in searches.

San Francisco -- More than one-third of customers who returned gifts they received this past holiday season were not satisfied with their return experiences, according to a new study released by MarketTools, which provides software and services for market research and enterprise feedback management.

The study found that of those not satisfied with the return process, 32% cited the retailer’s return policy as the main source of angst, 23% were unhappy with the form of refund the retailer provided, and 22% were dissatisfied with long lines.

BENTONVILLE, Ark. — Walmart has named Cindy Davis EVP of its global consumer insights business unit created two weeks ago as part of a larger corporate restructuring.

Davis, who joined Walmart in 2007 and previously served as EVP membership and marketing for Sam’s Club will continue to report to Sam’s Club president and CEO Brian Cornell, although she will be responsible for understanding broad consumer trends world wide and to create advanced analytical tools to support the business.

New York City -- Total retail sales (excluding autos) grew by 5.5% year-over-year, on par with December’s growth rate, and slightly higher than November’s, according to MasterCard Advisors’ SpendingPulse. SpendingPulse reports on national retail and services sales and is based on aggregate sales activity in the MasterCard payments network, coupled with survey-based estimates for all other payment forms