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Data & Analytics

  • Belk selects Oracle Retail for merchandising system

    Redwood Shores, Calif. -- Belk department store said Tuesday that it has selected Oracle Retail Merchandising System to enable a seamless, non-channel view of the brand both in-store and online.

    “We are enabling next generation best practices that will center on optimizing the customer experience at both the store and ecommerce level,” said Mike Laurenti, CIO and executive VP, Belk.

  • Aletheia again reduces stake in Barnes & Noble

    New York City -- A report by the Associated Press on Tuesday said that private equity firm Aletheia Research & Management has once again reduced its stake in Barnes & Noble.

    The major shareholder, which Barnes & Noble has said joined forces with Ron Burkle last year during a proxy fight, has for the second time in a month cut its shares, now owning about 3.2 million shares, or 5.4% of Barnes & Noble's outstanding stock, according to a Securities and Exchange Commission filing on Tuesday.

  • Johnny Mac’s Sporting Goods selects Epicor Eagle Business Software

    Livermore, Calif. -- Epicor Software Corp. said Tuesday that Johnny Mac’s Sporting Goods is upgrading to the Epicor Eagle˙ point-of-sale and retail business management solution to help run its eight-store chain.

  • Timberland names head of corporate social responsibility

    STRATHAM, N.H. — The Timberland Company has announced the appointment of Mark Newton as VP corporate social responsibility, effective June 13. In this new role, Mark will lead Timberland's diverse global team responsible for managing the organization's four areas of focus within CSR: environmental stewardship, global human rights, community engagement and transparency and reporting. Mark will report to Carrie Teffner, Timberland's CFO.

  • Survey: Retail theft up

    New York City -- Retailers lost $37.14 billion to theft last year, or 1.58% of retail sales, up from 1.44% in 2009, according to preliminary results of the National Retail Security Survey. The annual survey is conducted by the University of Florida for the National Retail Federation, with funding from ADT Commercial.

    As in previous years, employee theft accounted for the largest (approximately 44%) portion of the losses. Shoplifting and organized retail crime was second, with 33%. Administrative errors, vendor fraud and unknown causes make up the rest.

  • U.S. consumer spending stalls in May

    Washington, D.C. -- A report released Monday by the Commerce Department showed that consumer spending unexpectedly stalled during the month of May, as prices climbed and 9.1% unemployment caused shoppers to cut back.

    Commerce Department figures showed that purchases were flat in May, after a median estimate of economists surveyed by Bloomberg News called for a 0.1% gain. Prices excluding food and energy rose more than forecast.

  • Jersey Gardens to sport one of largest rooftop solar systems in North America

    Elizabeth, N.J. -- Glimcher Realty Trust, owner of Jersey Gardens outlet mall in Elizabeth, N.J., said that it has begun the installation for one of the largest single-roof top solar systems in North America.

    The 4.8 megawatt solar array will generate enough power to offset 11% of the electrical consumption of the mall.

    Jersey Gardens, with 1.3 million sq. ft. of leasable space, features tenants such as Gap Outlet, H&M, Lord & Taylor Outlet, Neiman Marcus Last Call, Nike Factory Store and Saks Fifth Avenue Off 5th.

  • Survey: U.S. companies are losing 23% of online revenue to poor service

    San Francisco -- Survey results released Tuesday by online customer experience management firm Tealeaf and conducted by Econsultancy showed that nearly 23% of online revenue is lost annually by U.S. companies due to poor online customer experiences.

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