Data & Analytics

Indianapolis -- Hhgregg has officially launched its new e-commerce website. The retailer’s key development partners for the new site include Rosetta, the implementation partner; IBM, the ecommerce platform provider, and Adobe for imaging, recommendations and site analytics.

The new site features enhanced functionality, delivers on the company’s “We Help” brand promise and brings hhgregg’s superior in-store experience online.

New features include:

Sunderland, Vermont --The Orvis Company has launched iPhone and Android rich apps powered by mobile commerce provider Digby. The apps complement all of Orvis’ cross-channel touch points including retail stores, e-Commerce, catalogs, and a mobile-optimized website, which is also powered by Digby.  

Bentonville, Ark. -- Wal-Mart Stores, Inc. will webcast its annual meeting for the investment community on Wed., Oct. 12 from approximately 8:00 a.m. CDT to 3:30 p.m. CDT. 

CHICAGO -- SMS Assist announced that Matthew Pitts has been named COO of the technology- driven facilities maintenance company.

Pitts previously served as VP of building services for The Home Depot. During his two decade career at the home improvement chain, Pitts created retailer’s highly regarded in-house facilities management organization, overseeing more than 2,000 stores and more than $1 billion in annual facilities maintenance spend.

Cincinnati -- Most consumers hold strong positive attitudes on the quality of service they receive from U.S. businesses, according to new research from customer relationship management company Convergys Corporation.  Among the top findings of the research: nearly nine out of 10 consumers believe that service improved or stayed the same over the past year, and an impressive seven out of 10 say they were either “extremely” or “very” satisfied with their most recent service experience.

T-Mobile is rolling out a new design to nearly 400 stores across the country. The new format, which the company adopted from parent company Deutsche Telekom AG, has a streamlined, ultra-modern look, and includes a variety of service options, from standing counters on the sales floor for quick transactions to more private individual service desks where customers can meet with sales associates.

QUINCY, Mass. — Stop & Shop is opening the doors of its third store in Cranston, R.I., this weekend, the supermarket chain announced Friday.

"We value the relationship we have with our Cranston area customers and community partners and are pleased to open another store to help further serve the community," Stop & Shop New England division president Mark McGowan said.

The new store, which will pursue LEED certification in the coming months, was built with a range of energy-efficient features including:

Washington, D.C. -- A report released Friday by the Commerce Dept. showed that consumer spending in the U.S. slowed in August, impacted by falling incomes and sporadic hiring.

Commerce Dept. figures showed that purchases edged up 0.2% after a 0.7% increase in July. However, a 0.2% increase in prices wiped out the slight spending gain. Incomes dipped 0.1%, the first decline since October 2009.