Data & Analytics

MOORESVILLE, N.C. — Lowe’s announced that it plans to open a new customer support center in Albuquerque, New Mexico. The center is expected to be operational during the first quarter of 2012 and is estimated to create 250 jobs by March and a total of 600 jobs by the end of 2013.

Beaumont, Texas -- Conn’s Inc. reported Thursday that losses in the third quarter widened to $12.7 million from $4.8 million a year ago.

Sales rose 5% to $179.5 million.

The electronics retailer also announced that it made Theodore M. Wright its permanent president and CEO. He had been the company’s interim president and CEO since February 2011.

ARMONK, N.Y. and SAN MATEO, Calif. — IBM announced that it intends to acquire DemandTec for $13.20 per share, or at a net price of approximately $440 million, after adjusting for cash. 

Chicago -- A report release Wednesday by ShopperTrak said that sales increased just 0.2% year-over-year for the week ending in Dec. 3, representing a 22.5% decline from the prior week, which held the largest Black Friday in history — both in terms of sales and traffic. 

According to ShopperTrak, this sharp decline in retail sales is typical of the week following Thanksgiving. Although shoppers have an initial burst of activity spurred on by Black Friday sales promotions, they often stay home during the following week. 

New York City -- By all reports, the ICSC New York deal-making conference, held Dec. 5 and 6 in New York City, delivered what the retail and shopping center industries were waiting for: A sense of forward progress.

Chain Store Age heard mostly positive comments from the show, such as “I haven’t seen this much deal action since 2006,” from one happy retail broker in the aisles of the New York Hilton meeting space. Mall developers unveiled redevelopment plans, and social media innovations and rollouts were the theme of the conference.

New York City -- Saks Fifth Avenue announced Thursday a redesign of the SaksPOV website.

SaksPOV presents a point of view from Fifth Avenue on fashion, culture and art, and the site features robust multimedia content, designer features, Saks brand coverage and lifestyle pieces. SaksPOV launched initially in December 2010.

“We will use SaksPOV as an outlet to engage with our customers and as a portal for our fashion lifestyle content,” said Denise Incandela, CMO and president of Saks Direct.
 

Washington, D.C. -- A report released Thursday said that consumer confidence in the U.S. was little changed for a second week, holding at a level typically reached during past recessions.

The Bloomberg Consumer Comfort Index was at minus 50.3 in the period ended Dec. 4, after a reading of minus 50.2 the prior week. The gauge has been at minus 50 or worse for 11 of the past 12 weeks.

Walmart faces increased competition from dollar stores, as their value proposition still resonates with cash-strapped consumers. Dollar General, for example reported that net income for its third quarter was $171 million, 50 cents per diluted share, compared with net income of $128 million, or diluted EPS of 37 cents, in the third of fiscal 2010. The company reported that same-store sales increased 6.3% for the quarter.