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Data & Analytics

  • Jos. A. Bank Q4 income rises 8%

    Hampstead, Md. -- JoS A. Bank Clothiers Inc. said Wednesday that its fiscal fourth-quarter profit rose 8% amid improved sales. But the chain cautioned that softer-than-expected customer traffic and milder winter weather is pressuring its first-quarter performance.

    Jos. A. Bank reported net income of $44.1 million for the period ended Jan. 28, up from $40.9 million a year earlier.

    Revenue increased 9% to $346.3 million, from $318.3 million.

  • Food Lion rolls out new strategy at more stores

    SALISBURY, N.C. — Food Lion continues to implement its new strategy of offering greater value on store brands and being competitive on national brands, while providing a convenient shopping experience. The company announced that it has launched the strategy in 268 stores in Virginia, West Virginia and North Carolina. These markets are the first stores in 2012 to unveil the new strategy, the company said.

  • Report: Wal-Mart U.S. sales momentum continues

    Bentonville, Ark. -- Wal-Mart Stores chief merchandising officer Duncan MacNaughton said during a CIBC conference on Wednesday that Wal-Mart’s domestic sales momentum has continued over the last two months.

    The world’s largest retailer registered a same-store sales rise of 1.3% in U.S. stores in the third quarter and a 1.5% increase in the fourth quarter.

    Results reversed a nine-quarter streak of same-store sales declines.

    According to MacNaughton, the momentum continued in February and March, as well.

  • Family Dollar delivers another strong quarter

    MATTHEWS, N.C. — Rising gas prices and a cautious consumer environment continues to benefit the dollar store, with Family Dollar being the latest example. The company reported that net income for the second quarter of fiscal 2012, ended Feb. 25, increased 10.7% to $136.4 million compared with net income of $123.2 million for the second quarter of fiscal 2011. Net income per diluted share for the quarter increased 17.3% to $1.15 compared with 98 cents for the second quarter of fiscal 2011.

  • Staples names e-commerce director, Europe

    Framingham, Mass. -- Staples announced the appointment of Willem Vos as director of e-commerce, Staples Europe.

    Vos will report to Peter Howard, senior VP, head of Staples online and marketing, Staples Europe.

  • Report confirms strong connection between customer experience, loyalty

    NEW YORK — Customer experience is highly correlated to loyalty in both the United States and the United Kingdom, according to a new report by Temkin Group.

    According to "The ROI of Customer Experience" study, a $1 billion U.S. company can generate between $141 million and $382 million over three years if it makes a modest improvement in the customer experience it delivers.

  • Study rates Starbucks as most socially engaged company

    Los Angeles -- Starbucks Coffee Co. has been rated number one in a study of the most socially engaged companies by PhaseOne, a leading analytical-based research firm that helps companies to improve the quality, content and success rate of their marketing communication materials.

    Conducted between July 2011 and January 2012, PhaseOne's social media engagement study looked at 75 top brands across six vertical markets and analyzed the social media engagement of more than 20 top brands.

  • Staples names head of Europe e-commerce

    AMSTERDAM — Staples has named Willem Vos as director of e-commerce for Staples Europe. Vos will report to Peter Howard, SVP, head of Staples online and marketing for Staples Europe.

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