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Data & Analytics

  • eBay cuts PayPal jobs as part of restructuring plan

    San Jose, Calif. -- eBay has eliminated approximately 325 jobs from its PayPal division. As a result, the company has announced a planned fourth quarter pretax restructuring charge of approximately $15 million related to staff reductions at the company's PayPal business unit. PayPal also is ending contracts with approximately 120 contractors globally.

  • Special Deliveries

    As we continue to witness the battle of brick-and-mortar versus online shopping, it’s interesting to see Walmart’s latest ploy to “one-up” their online competition. Their new Walmart To Go service is offering customers same-day delivery of online orders for just $10. While the initial test period is expected to last only through the holidays, the possibility that this could stick makes me think that Walmart To Go might ultimately have some huge implications for brick-and-mortar retail. The big question, of course, is will it work? Can Walmart pull it off?

  • Primark, London

    Value fashion retailer Primark’s new flagship on Oxford St. (at Tottenham Court Rd.) spans some 82,300 sq. ft. over four floors. Designed by Dalziel & Pow, London, the store has a bold, modern look,  complete with a faux tube station, a massive LED screen and colorful graphics. Digital integration is a key element, with specially commissioned brand films playing on the exterior wall of the elevator lifts. An animated store map is featured on the elevator walls and throughout the store to help with customer navigation.

  • Apple, Amazon lead loyalty list

    New York -- Results of the 16th annual Brand Keys Loyalty Leaders survey released Friday revealed that Apple, Amazon, Samsung, YouTube and Twitter have the most loyal followings.

  • Ikea commits to become energy independent

    New York -- The Ikea Group plans to become energy and resource independent by 2020, according to the chain’s new “People & Planet Positive” sustainability initiative.

  • GE Capital Survey finds retail CFOs worried about economy and healthcare costs

    New York -- Nearly half (49%) of retail CFOs expect their capital expenditures will increase in the next 12 months, a 19-point uptick that leads all industries, and 29% expect to consider additional financing for expenditures, also leading all industries. according to GE Capital’s latest semi-annual “U.S. Mid-Market CFO Survey.” (Retail respondents have revenues of $150 million and an employee count of 1,235, on average. Data comparisons are against the GE Capital Mid-Market’s CFO Survey executed in first quarter 2012.

  • Taking Energy Management to the Next Level

    Energy conservation remains a key priority for retailers as several factors, including new power plant regulations, threaten to increase volatility in the electricity market. Along with being a significant cost driver, energy management advances environmental goals. Indeed, it is typically the most cost-effective activity a retailer can undertake to become more sustainable, according to Marcus Boerkei, general manager of Siemens Retail & Commercial Systems, who spoke with Chain Store Age about how retailers can reduce their energy use.

  • Report: Facebook brand engagement up 896%

    San Jose, Calif. -- Facebook brand engagement has risen 896% on a year-over-year basis, according to a new study from Adobe Systems Inc., with mobile users accounting for nearly one-quarter of all engagement.

    Engagement on Facebook is expected to surge in the fourth quarter, Adobe's Digital Index for third quarter 2012 points out, as brands continue to invest in social marketing and take advantage of the latest Facebook platform changes (e.g., Timeline) to target consumers.

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