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Data & Analytics

  • Weather impacts Alco Stores Q1 sales

    Abilene, Kan. – Discount retailer Alco Stores blamed the impact of cold weather across the Midwest for helping to produce sluggish sales performance during fiscal first quarter 2013. Alco Stores reported sales of continuing operations excluding fuel of $116 million, up 0.9% from $114.9 million during the same period in 2012. Same-store sales excluding fuel were down 2.2%.

  • Target beta tests Cartwheel

    NEW YORK — Target is beta testing a new app that allows users to save on items and share deals on Facebook.

    A Bullseye View, Target's online magazine, announced the introduction of Cartwheel, where people can find offers on products by browsing the system or looking at friends' activites, and add up to 10 of their favorites to a list. Once a red check appears in the corner of the offer card, the item can be purchased, and customers can either print a special barcode from their desktop computers or use their mobile devices in-store to access it.

  • Dillard’s taps OpinionLab for customer feedback solution

    Chicago -- Dillard's has selected OpinionLab to extend its omnichannel “Voice of Customer” program including its digital, mobile and in-store experiences, with precise insight into what its customers want and need.

  • Apparel discounters maintain momentum

    TJX and Ross both reported April sales results that exceeded expectations. Same store sales for the four-week period ended May 4, increased 8% for TJX, while Ross saw a same-store sales increase of 7% for the same period.

  • K-C names former McD’s exec as VP, treasurer

    DALLAS — Kimberly-Clark has named Karen Leets as its new VP and treasurer, succeeding Nancy Loewe, who will continue to serve as the company's chief strategy officer. Leets will report to SVP and CFO Mark A. Buthman.

    In her new role, Leets will be responsible for the entire treasury practice at Kimberly-Clark, including capital markets, cash planning, global cash and foreign exchange management, real estate and banking and rating agency relationship management.

  • Survey: Poor mobile experience leads to abandoned carts

    Palo Alto, Calif. -- Two-thirds (66%) of smartphone and tablet users have failed to complete an online transaction due to obstacles at checkout, according to a new survey from Jumio and Harris Interactive. Specific obstacles causing smartphone and tablet shoppers to abandon their shopping carts at the last minute include mobile checkout process being too long or difficult and not feeling secure in giving credit card information.

  • Target Stumbles in Executing ‘Cartwheel’ on Facebook

    Target’s new “Cartwheel” Facebook shopping app is a great concept – use the world’s most popular social media platform to help generate in-store traffic. But the execution is clunky. It kind of reminds me of the second “Star Wars” trilogy that came out around the turn of the millennium – the back story of Darth Vader was rich with potential, but George Lucas polluted a great dramatic story arc with floppy-eared aliens and lame attempts at political commentary.

  • Survey: Consumers prefer customized in-store experiences over online

    New York -- Checkout remains the number one in-store pain point for 73% of U.S. consumers, according to a survey by Synqera, a global technology startup that uses big data to bring personalized digital experiences to the physical retail store.    

    The survey found that more than two-thirds of Americans prefer to shop in traditional, brick and mortar stores than online commerce sites, and that shoppers gravitate towards retail locations that offer customized shopping experiences but that

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