MCS acquires Chain Store MaintenanceTexas-based MCS has expanded its commercial property service offerings via an acquisition. Amazon eliminates shopping user experience research teamThe Amazon Shopping organization has laid off its entire user experience research staff. Love’s Travel Stops to open 25 new locations; will also remodel Love’s Travel Stops will continue to expand its footprint and offerings in 2023. How to Improve the Reverse Logistics Process for Better Outcomes The ever-growing popularity of online shopping has also dramatically increased the number of returns retailers need to mitigate. Exclusive Q&A: Carrefour Italy understands its in-store shoppers — here’s how The Italian division of France-based global retail giant Carrefour is analyzing store customer behavior at a granular level. ChatGPT is coming – what it means for your enterprise A new artificial intelligence (AI) platform holds the potential to transform retail. Survey: Retailers fail to meet online customer search expectations There is a jarring disconnect in what consumers expect from online search and what e-commerce retailers are delivering. McDonald’s amping up solar energy in Southeast U.S. with big project McDonald’s Corp. will buy the entire power output that comes out of a solar facility (“farm”) in Louisiana. How does AI affect customer behavior? A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. Here’s what customers want from online grocery shopping experiences A large majority of surveyed consumers agree on a few key aspects of online grocery shopping they consider important. First Previous 256 257 258 259 260 Next Last