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Suvey finds most companies gives U.S. businesses high marks on service
Cincinnati -- Most consumers hold strong positive attitudes on the quality of service they receive from U.S. businesses, according to new research from customer relationship management company Convergys Corporation. Among the top findings of the research: nearly nine out of 10 consumers believe that service improved or stayed the same over the past year, and an impressive seven out of 10 say they were either “extremely” or “very” satisfied with their most recent service experience.
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Hhgregg launches new website
Indianapolis -- Hhgregg has officially launched its new e-commerce website. The retailer’s key development partners for the new site include Rosetta, the implementation partner; IBM, the ecommerce platform provider, and Adobe for imaging, recommendations and site analytics.
The new site features enhanced functionality, delivers on the company’s “We Help” brand promise and brings hhgregg’s superior in-store experience online.
New features include: