Data & Analytics

Armonk, N.Y. -- On Tuesday, IBM released its final Benchmark announcement for the 2011 holiday season, detailing a continued strong performance for mobile as well as an overall increase in online spending for December 2011.

According to the report, the U.S. online retail sector delivered 7.5% growth in December 2011 compared to the same period last year. This followed a strong November where both Black Friday 2011 and Cyber Monday 2011 delivered double-digit growth over 2010.

Other key findings of the IBM report included:

Seattle -- Nordstrom said Tuesday it has redesigned its Fashion Rewards loyalty program to include added benefits include complimentary services and other point incentives.

As part of an effort to build customer loyalty, the new program – which launched Jan. 1 – includes complimentary alterations up to $100 based on varying benefit levels, triple point days, and Nordstrom Rack point participation.

Green Bay, Wis. -- Shopko said Tuesday it has launched a mobile pharmacy app, allowing users to refill and manage pharmacy prescriptions from their smartphones. 

The free app, available on the iPhone, Android and Blackberry platforms, allows Shopko pharmacy customers to request refills, review active prescription details — including expiration date, refills remaining and overdue refills — set up dosage reminders and receive email/text notifications when a prescription refill is ready.

New York City -- Shopping centers in the United States had their first net gain in occupied space in four years amid a rise in consumer confidence and job growth, according real estate research firm Reis Inc., Bloomberg reported.

Neighborhood and community shopping shoppers saw a net increase of 3.18 million sq. ft. in the fourth quarter, the most since 10.1 million sq. ft. in the last three months of 2007.

Redwood Shores, Calif. -- American Apparel has chosen Oracle ATG Web Commerce and Oracle ATG Web Commerce Customer Service applications to help grow its global, multi-channel retail business. The apparel retailer will use Oracle's ATG Web Commerce to personalize the customer experience across all channels, including the web, contact center, mobile devices, social media and in stores.

New York City -- Tiffany & Co. reported Tuesday that sales growth weakened in the United States and Europe during the holiday season, although other regions experienced significant gains.

The company cut its yearly earnings guidance. 

Dallas -- Zale Corp. reported Tuesday that same-store sales for the holiday selling season of November and December 2011 rose 5.9%, compared with an 8.5% gain in the same period last year.

Within the two-month period, same-store store sales increased 10.1% in November and 4.2% in December.

Revenues for the two-month period were $564 million, compared with $533 million in the same period last year, an increase of 5.8%.

By Mike Romano, [email protected]

ST. PETERSBURG, Fla. — Catalina Marketing has named John Miles as its new EVP and CIO. As Catalina’s EV{ and CIO, Miles will be responsible for leading IT strategy, research and development and new product development.

Since 2009, Miles served as a senior member of the Dell leadership team and CIO for its global commercial and consumer businesses. He has also held senior executive and technology positions with Lowe’s and Lend Lease Inc., as well as consulting positions at Arthur Anderson and Booz Allen Hamilton.

BENTONVILLE, Ark. — Walmart announced that it is helping customers prepare for tax season by offering low-cost tax preparation preparation services and free in-store federal Form 1040EZ filing. In addition, the retailer provides $3 and $6 check-cashing services.