Data & Analytics

Westlake Village, Calif. -- Academy Sports + Outdoors ranks highest in customer satisfaction, according to the J.D. Power and Associates 2012 Sporting Goods Retailer Satisfaction Report. The inaugural report measures the overall sporting goods retailer customer satisfaction experience by examining five key factors: staff, cost, facility, merchandise and sales/promotions.

Jacksonville, Fla. -- Body Central Corp. reported Thursday that net income for the first quarter rose to $5.9 million, from $5.4 million in the same period last year. Sales increased 11.8% to $82.7 million, and same-store sales dipped 1.4%.

The retailer, which operates 243 stores, said it is on track to open at least 35 stores in 2012.
 

Chelmsford, Mass. -- The Kronos Retail Labor Index edged down to 3.8% in April from a March level that was revised three-tenths lower. Even with declines over the last two months, the Retail Labor Index remains above levels seen over the last few years, averaging 4.0% over the first four months of this year, up from 3.5% last year. (The Index is defined as the ratio of hires to applications within a given month, expressed as a percentage. A level of 3.0) means that for every 100 applications received, three hires occurred)

Davenport, Iowa -- Von Maur Department Store will premier its newly redesigned lingerie department at its soon-to-be-opened location at Atlanta's Perimeter Mall. The 234,000-sq.-ft. store is set to become one of the chain’s largest stores to date.

Chicago -- Deb Shops announced it has launched a new ecommerce site, built on the Demandware Commerce platform that uses improved design and enhanced functionality to give shoppers an optimal online shopping experience.

Sleep Number, a division of Select Comfort Corp., takes shopping for mattresses and bedding accessories to a new level with its updated store design. The new prototype, which was designed by JGA, Southfield, Mich., replaces the traditional—and bland—sea of mattresses with a modern and interactive environment that elevates the customer journey and positions the product as hero. Sleep Number debuted the new design in Oakbrook Promenade, Oakbrook, Ill., and it has since been rolled out to 74 locations nationwide.

By Robert E. Walters, Theretailequation.com
 

Austin, Texas -- In what it called the best quarter in its 32-year history, Whole Foods Market’s second-quarter profit jumped nearly 31% on stronger sales. The company raised its full-year outlook on the results.

“Our exceptional results in the first half of the year have given us the confidence to significantly raise our guidance for the full year. We are confident that our sales momentum and operating disciplines will create continued positive results for our shareholders," Walter Robb, co-CEO said in a statement.

New York -- Best Buy’s chief marketing officer, Barry Judge, has resigned. His resignation follows the departure last month of chief executive Brian Dunn.

Judge is “leaving the company to explore the next chapter in his career,” Greg Hitt, a spokesman for Best Buy, said by e-mail, in a Bloomberg report.

St. Louis -- Build-A-Bear Workshop posted a narrower-than-expected loss for the first quarter. The retailer reported a net loss of $1.0 million for the quarter ended March 31, 2012, down from a loss of $2.3 million last year.

Consolidated net retail sales of $95.2 million represented a 1.6% increase compared to $94.2 million. Revenue came in at $96.4 million, missing the $97.6 million analysts had expected. Same-store sales in the quarter rose 3.6% in North America. Overall same-store sales rose 1.2%.