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Data & Analytics

  • New Balance and Samsonite select VeriFone’s mobile POS solution

    San Jose, Calif. -- VeriFone Systems announced that New Balance and Samsonite have selected VeriFone GlobalBay's mobile point-of-sale solution.

    The solution is designed to make it possible engage the customer in a more meaningful way by untethering the store associate from a fixed location POS register to provide mobile checkout at the point of interaction where its really needed. VeriFone GlobalBay apps also provide store associates with access to inventory, price and product information, as well as customer purchase history and recommendations.

  • Top 20 e-retailers in customer satisfaction; Amazon on top

    Ann Arbor, Mich. -- Amazon continues to set the bar higher, achieving the highest rating on the annual Top 100 E-Retail Satisfaction Index by customer experience analytics firm ForeSee. Amazon outdid its 2011 score, climbing three points to 89, and four points higher than the second highest scoring websites, Apple.com (85) and QVC.com (85). (Scores of 80 or higher on ForeSee's 100-point scale are considered superior customer satisfaction performances.)

  • Regional malls alive and kicking

    That’s not a bad headline leading into RECon 2012 next week in Las Vegas. Not that I can take credit for the verbiage; “Regional malls alive and kicking” is a report issued Tuesday by SNL Real Estate, Charlottesville, Va.

  • New Jersey-area malls go solar

    Chicago-based General Growth Properties is taking steps toward reducing the carbon footprint of four New Jersey-area malls by outfitting them with state-of-the-art solar panels.

    Bridgewater Commons (shown here), Paramus Park, Willowbrook Mall and Woodbridge Center will in total be equipped with 20,000 5.1 megawatt panels that will provide an estimated 12% of the properties’ energy needs.

  • Aritzia selects supply chain execution solutions from RedPrairie

    Atlanta -- Women’s fashion retailer Aritzia has chosen to roll out RedPrairie Corp.'s supply chain execution solutions in its 80,000-sq.-ft. distribution center in Vancouver, British Columbia.

  • Macy’s Q1 earnings rise 38%, beat Street but outlook disappoints

    Cincinnati -- Macy's Inc. reported a better-than-expected 38% increase in its first-quarter profit as the chain continues to benefit from its move to target its offerings to local markets. However, the retailer disappointed the Street by failing to up its guidance for the year.

    Macy's said that its net income rose to $181 million for the three-month period ended April 28, up from $131 million a year ago.

    Revenue increased 4.3% to $6.14 billion, from $5.89 billion a year ago. Same-store sales were up 4.4%.

  • OfficeMax Q1 profits drop on store closing costs

    NAPERVILLE, Ill. — Charges related to store closures in the United States caused OfficeMax's first quarter net income to drop from $4.9 million, or 6 cents per diluted share, compared with $11.4 million, or 12 cents per diluted share, in the first quarter of 2011. Adjusting for these charges, net income for the quarter was $20.3 million, or 23 cents per diluted share, compared with $11.4 million, or 13 cents per diluted share for the same period last year.

  • Study: Retail employee turnover increasing

    Philadelphia -- Management consulting firm Hay Group reported Tuesday that employee turnover levels in the retail industry are on the rise.

    According to a new survey from Hay Group, an improving job market and solid first quarter sales are impacting turnover. Retailers report a median turnover rate of 67% for part-time store workers, a 33% increase over 2011. One in five retailers report that they have experienced more turnover in the first part of 2012.

  • Ikea launches construction on its largest North American store

    Ontario -- Ikea said Tuesday that it has begun construction on the expansion of its current Montreal store to what will be its largest store in North America.

    Set to be complete summer 2013, the new Ikea Montreal will be 469, 694 sq. ft. and will feature expanded inventory and services such as a 600-seat restaurant and 1,400+ parking spots.

  • McDonald's sees global comps rise 3.3% in April

    Oak Brook, Ill. -- McDonald’s Corp. said Tuesday that same-store sales on the global front rose 3.3% in April, led by European results (up 3.5%) but followed closely by the United States. (up 3.3%).

    Japan dragged down Asia results (up 1.1%).
     

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